Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, Kwa-Zulu Natal, Durban, Ethekweni

Job Type:

Full-time

Job Ref ID:

80447095A-0001

Date Posted:

11/19/2025







To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.



Qualifications



Minimum Qualifications



Matric coupled with a completed FAIS qualification NQF Level 5

RE 5 - advantageous



Experience Required



2 - 3 years' customer service experience in banking/insurance/financial services/client services environment

1 year experience in sales

A Valid Drivers License is an essential requirement

Additional Information



Behavioural Competencies



Generating Ideas

Exploring Possibilities

Providing Insights

Adopting Practical Approaches

Articulating Information



Technical Competencies



Client Understanding

Product Knowledge

Application and Submission Verification

Processing

Client Acceptance and Review

Sales Focus

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za