Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, North West, Rustenburg Local Market, Brits

Job Type:

Full-time

Job Ref ID:

80377742A-0001

Date Posted:

6/3/2025







To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.



Qualifications



Minimum Qualifications



Matric

NQF Level 5 (FAIS Aligned Qualification)



Experience



Branch Operations

1-2 years Relevant FAIS qualification and experience.

Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information



Behavioural Competencies



Generating Ideas

Exploring Possibilities

Providing Insights

Adopting Practical Approaches

Convincing People



Technical Competencies



Banking Process & Procedures

Client Acceptance & Review

Application & Submission Verification (Consumer Banking)

Customer Understanding ( Consumer Banking)

Product Knowledge (Consumer Banking)

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za