Job Description

Underwriting Manager / Team Leader
Lead a high-performing underwriting team and drive portfolio excellence
Johannesburg or Durban | R30 000 - R35 000
About Our Client
Our client is a specialist in short-term insurance solutions, known for their innovative products and client-first approach. They pride themselves on delivering tailored risk solutions across personal, commercial, and specialist lines, with a strong emphasis on compliance, service quality, and sustainable growth. Joining this team means being part of a forward-thinking business where leadership and expertise make a tangible impact.
The Role: Underwriting Manager / Team Leader
In this role, you will lead and mentor a team of underwriters, ensuring efficient handling of policies, renewals, and endorsements. You will oversee underwriting across a range of product lines, implement processes to improve efficiency, and ensure compliance with all regulatory standards. Acting as the go-to point for escalations and complex risks, youll play a key role in delivering tailored solutions that protect clients while driving portfolio performance.
Key Responsibilities
3-5 years of experience in a management or underwriting leadership role
Lead, mentor, and manage a team of underwriters to achieve operational targets
Oversee underwriting for personal, commercial, body corporate, and specialist liability cover
Implement and maintain underwriting policies, procedures, and service standards
Ensure compliance with FAIS, FSCA, and Treating Customers Fairly requirements
Handle escalations, complex risks, and provide decision-making support
Monitor portfolio performance, identify trends, and present management reports
Drive efficiency through process improvements and system optimisation
Contribute to product development and enhancement to meet evolving client needs
About You
NQF4 qualification (150 credits) essential
RE5 certification essential
Up-to-date CPD essential
3-5 years experience in an underwriting management or team leader role (advantageous)
Strong technical knowledge across personal, commercial, and liability cover
Excellent leadership, mentoring, and people management skills
Analytical mindset with a proactive approach to risk and process improvement
Strong communication and relationship management skills with brokers, clients, and insurers

Skills Required