Job Description

Introduction

Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To assess new business applications and provide accurate underwriting decisions in line with the Scheme's underwriting guidelines.

Requirements

Grade 12/Matric.
1-2 years underwriting experience.
Health underwriting experience an advantage.

Duties & Responsibilities

Making accurate individual underwriting decisions for new applicants and additional dependents applying to join Momentum Medical Scheme by applying: + The Medical Schemes Act (legislation);
+ The Momentum Medical Scheme underwriting policy;
+ Standards, protocols and guidelines set.
Liaising with brokers, applicants, members and doctors where applicable with regards to underwriting decisions made either telephonically, in writing or in person as required.
Effectively resolving any queries received and identifying trends and training gaps.
Driving and supporting effective departmental team work.

Additional Information:

Maintain a broad product, legislation and standards/protocols knowledge in order to effectively and accurately perform the role of an underwriter.
Adhere to organisational best practice and legislative requirements.
Identify risks to the company and escalate accordingly.
Maintain a consistent service delivery to ensure client retention and satisfaction.
Engage in appropriate training interventions to promote own professional development.
Demonstrate the company's values on a daily basis.

Competencies

Accuracy and attention to detail.
Ability to analyse information.
Excellent self-management skills.
Excellent time management skills.
Excellent writing and communication skills.
Excellent interpersonal and negotiating skills.
The willingness and capacity to simultaneously accept and adapt to change, as well as remain effective and task focused in a fast paced and constantly changing workplace environment.
Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
* The ability to execute a variety of functions within a pressurised administrative environment.