Job Description

Introduction

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organizations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilizing new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses.

Visit us at www.momentummetropolitan.co.za

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Evaluate, review and analyse insurance applications and screen applicants against set criteria in order to determine client risk and provide informed decisions.

Requirements

Qualifications

Grade 12 or equivalent qualification
B-Degree in Business, Finance, or related field
Relevant medical qualification (nursing, physiotherapy, or equivalent)

Experience

5-10 years risk insurance underwriting experience

Skills

Analytical skills
Communication skills
Attention to detail
Interpersonal skills
Planning and organising skills
Prioritisation skills

Duties & Responsibilities

Underwriting quality and competitive risk cases

Analyse and evaluate life insurance applications against set criteria in order to determine the client's financial, medical, occupational and avocational risk to the business.
Collaborate with relevant stakeholders, such as medical personnel, product development and financial advisors, brokers, to obtain information relevant to the client's life insurance application., such as medical background and financial status.
Escalate client applications as and when necessary where risk is uncertain or approval and rejection is unclear.
Partner with client and brokers to ensure they understand context and reason a decision was made.
Make recommendations on the client's application and determine if this should be approved or rejected based on set criteria.
Ensure that the quality of the work produce meets the internally set minimum requirements for audit purposes.
Correctly summarise the applicant's information in a way that is articulated correctly and maintain detailed records of policies underwritten and decisions made in line with organisational policies and relevant legislation.
Maintain internally set service level agreements to ensure applications are processed timeously.
Adhere to relevant legislation and compliance policies and procedures that might impact the processing of the accepted application.
Continuously update knowledge and skills required for the role through partaking in training and keeping up to date with market trends and current affairs

Building sustainbale partnerships with brokers, stakeholders and clients

Build and maintain relationships with clients and internal and external stakeholders such as borker consultants, Product Development, Claims, Reinsurers, Research and Development, non-disclosure unit, etc.
Provide authoritative, expertise and advice to clients and stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
Ensure that relevant stakeholder such as the brokers are constantly given up to date feedback on any updates or changes regarding the client's application.
Make recommendations to improve client service and fair treatment of clients within area of responsibility.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

Contribute to an environment of continuous learning

Develop and maintain productive and collaborative working relationships with peers and stakeholders.
Enable colleagues with through sharing learnings and transferring skills and knowledge.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Take ownership for driving career development.

Enabling efficiencies through a digital mindset

Positively influence and participate in change initiatives.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Identify opportunities to enhance cost effectiveness and increase operational efficiency.
Manage financial and other company resources under your control with due respect.

Competencies

Examining Information - Analyses and processes information; asks probing questions; strives to find most suitable solutions to problems.
Documenting Facts - Writes fluently when documenting facts; understands arguments logically; focuses on finding facts.
Checking Things - Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
Producing Output - Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output.
Interpreting Data - Interprets data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.
Following Procedures - Conforms and adheres to rules; closely follows instructions and procedures; minimises risks by sticking to processes.
Upholding Standards - Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity
Understanding people - Shows empathy and compassion; attends and listens to people; is attentive and understands the motivation in others.
* Showing Composure - Copes with change and variety; tolerates uncertainty and ambiguity; adapts to new and different challenges.