Job Description

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Underwriter (Bloem)
Details
Closing Date 2025/10/20
Reference Number HOL250808-2
Job Title Underwriter (Bloem)
Business Unit Hollard Insure
Department Central Region
Job Family Operations - incuding Claims, Policy Servicing, Underwriting and Retentions
Job Type Classification Permanent
Reporting To Team Leader
Number of Positions 2
Location - Town / City Bloemfontein
Location - Province Free State
Location - Country South Africa
Job Advert Summary
Hello... an exciting new opportunity has just become available in our Insure, Broker Distribution, Bloemfontein branch. We are looking to recruit a Underwriter.
Role Objectives:
To underwrite in line with our underwriting guide. Provide First Call Resolution.
Enhance Broker / Client Satisfaction and contribute to savings through effective risk management of policies.
Key Responsibilities:
Ensure adherence to underwriting guidelines and standard operating procedures:

• Assess new business risk in accordance with business underwriting
• New business acceptance and declinature of risk
• Providing technical underwriting expertise on underwriting referrals
• Re- Insurance referrals placements
• To act within the agreed mandate in terms of discount, acceptance of risk
• Endorsements, renewals, multi claimants, refunds and day to day queries
• Take ownership of queries and provide feedback to clients, internal and external stakeholders timeously
• Follow the company standard operating procedures on all risk management processes
• Ensure that protocol is followed in terms of regulatory requirements and necessary disclosures to be made (TCF)
• Escalate queries or deviations from SOP to relevant manager
• Act within mandate from the relevant manager in terms of acceptance and rejection of risk
• Ensure that correct policy documents are sent to the clients
• Delivering reliable underwriting support and customer service to the various claims departments and improving the overall customer experience
• Establish and nature relationship with brokers, BDC's and other stake holders
• Identifying problems encountered by clients and proposing medium and long term resolutions
• Proposing new ways to improve technical functionality to facilitate service to meet SLA Foster and encourage team player within the team.

Required Knowledge and Experience

• Underwriting knowledge and experience minimum of 5 years
• Basic knowledge and experience in using short term insurance systems
• Knowledge of policy wording
• Underwriting experience in Commercial, Agricultural, Sectional Titles, Hospitality and Personal Lines
• Understanding of insurance principles and knowledge

Educational Requirements

• Matric
• NQF 5 Insurance Qualification
• RE

All Hollard appointments are made in line with our DEI policy.
Hollard is unapologetically committed to creating and enabling a workplace that values your diversity with a true sense of care, dignity and inclusion.?We actively seek to hire for your different lived experiences (including, but not limited to disability, race, religion, ethnicity, culture, language and social origin , gender diversity, sexual orientation, neurodiversity). These grounds enhance cognitive diversity and psychological safety in our workplace for everyone.
We proudly promote the "Hollard Way we work," which is a combination hybrid work environment at this time.? We offer flexibility in our work as far as possible, dependent on the nature of the role. Even if you don't meet all our selection criteria, we encourage you to apply!
Policy
Hollard is unapologetically committed to creating and enabling a workplace that values your diversity with a true sense of care, dignity and inclusion. We actively seek to hire for your different lived experiences (including, but not limited to disability, race, religion, ethnicity, culture, language and social origin , gender diversity, sexual orientation, neurodiversity). These grounds enhance cognitive diversity and psychological safety in our workplace for everyone.
We proudly promote the "Hollard Way we work," which is a combination hybrid work environment at this time. We offer flexibility in our work as far as possible, dependent on the nature of the role. Even if you don't meet all our selection criteria, we encourage you to apply!
Hollard. All rights reserved.
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