Uk Customer Service

Cape Town, Western Cape, South Africa

Apply On Company Site

Minimum of 6 months experience as a debt collections / customer service agent/sales experience
Clear Credit and criminal record check
Computer literate, Solid Numerical abilities
Effective written and verbal communication skills
Experience working in a contact centre is desirable but not essential
Deliver and maintain a high-quality service to all customers

Works well within a team and is able to support, communicate and share best practice well with peers
Communicate clearly and simply both written and verbally
Handle objections in a precise manner to ensure full understanding and clear communication to the customer
Takes ownership to seek a positive resolution to any issues, but can escalate a problem if necessary
Update systems accurately with relevant information
Able to get to the bottom of issues quickly and efficiently in order to provide solutions and answers

Careers24

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.