Job Description

Overview

We are seeking a highly organised, detail-driven Artisan Programme Coordinator to manage the full lifecycle of artisan training programmes. The ideal candidate will have strong administrative capability, SETA compliance knowledge, and the ability to coordinate multiple stakeholders while maintaining smooth programme delivery.

Key Responsibilities:

1. Artisan Management

Oversee the full apprenticeship process from learner recruitment to trade test completion. Manage learner registrations with relevant SETAs and ensure timely allocation of learner numbers. Monitor learner progress through theory, practicals (workshop simulations), workplace exposure, and logbook completion.

2. Stakeholder Coordination

Liaise with TVET colleges, SETAs, workplaces, trade test centres, facilitators, assessors, and moderators. Maintain strong communication channels to ensure alignment across all programme activities. Support host employers and training staff with programme delivery requirements.

3. Compliance & Administration

Ensure all programme activities comply with SETA, NAMB, QCTO, and qualification standards. Maintain accurate learner records, contracts, agreements, logbooks, and POE documentation. Prepare for external moderation, verification, and trade test submissions.

4. Training Operations Management

Schedule theory and practical training across multiple artisan disciplines. Coordinate facilitators, resources, equipment, and training venues. Track attendance, performance, and completion of assessments.

5. Learner Support & Monitoring

Conduct progress check-ins and provide guidance on workplace and training requirements. Manage learner challenges, dropouts & replacements, performance issues, and workplace-related concerns. Ensure learners are supported to meet competency requirements.

6. Trade Test Preparation

Confirm learner readiness and eligibility for trade testing. Coordinate trade test bookings and documentation submission to accredited centres. Support learners with completing their POEs and preparing for practical assessments.

7. Reporting & Data Management

Compile weekly, monthly, and quarterly reports for internal and SETA purposes. Maintain accurate programme databases, learner records, and monitoring tools to track progression, attendance, assessments, and compliance milestones. Provide management with data-driven insights on programme progress and challenges.

8. Marketing & Business Development Support

Assist in positioning and marketing Circleway as a Trade Test Centre and Artisan training provider. Engage with employers, TVET colleges, municipalities, and SETAs to generate awareness and secure training/testing opportunities. Support the development of marketing materials, outreach campaigns, and learner/employer recruitment initiatives. Identify gaps or opportunities in the artisan development sector and advise on potential programme expansion. Maintain relationships that drive repeat business, referrals, and stronger programme pipelines.

Minimum Requirements

Degree in Education, Human Resources, Project Management, or related field (advantageous: Artisan Development or SETA experience). Minimum 2-3 years' experience coordinating training, learnerships, apprenticeships, or similar programmes. Strong understanding of SETA processes, artisan qualifications, and trade test requirements. Excellent administrative and organisational skills. Proficiency in MS Office (Excel, Word, Outlook). Valid driver's license and willingness to travel.

Key Competencies

Strong communication and stakeholder management skills. Ability to manage multiple projects simultaneously. High attention to detail and compliance-driven. Problem-solving, adaptability, and initiative. Ability to work independently and within a team.
Job Types: Full-time, Permanent

Pay: R6400,00 - R7500,00 per month

Ability to commute/relocate:

Kriel, Mpumalanga 2271: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you willing to work beyond standard hours when programme deadlines, SETA submissions, or operational demands require it? This role requires daily digital administration and reporting. Do you have access to a functional laptop for work tasks? Can you work under pressure during peak periods such as moderation, verification, or trade test preparation without compromising quality? Are you willing to travel between campuses or training sites when required or do you have reliable transport? Are you comfortable being accountable for deadlines and deliverables with minimal supervision? Describe how you would position Circleway as a preferred Trade Test Centre and are you comfortable approaching employers or institutions to market training/testing services? Describe a system or method you use to ensure accuracy when handling important documents & how do you avoid errors when working with multiple learners, registers, and files at once?
Education:

Bachelors (Required)
Experience:

Project Administration: 3 years (Required)
Language:

English (Preferred)
Location:

Kriel, Mpumalanga 2271 (Preferred)
Willingness to travel:

75% (Required)
Work Location: In person