Job Description

Core Responsibilities:

• Leadership & Planning:

• Plan and execute sales activities for strategic accounts.
• Act as the main point of contact for customers and ensure efficient dealer-level coordination.
• Apply retail pricing profitably and support after-sales service.
• Provide transport consultancy and sales engineering support to guide correct vehicle selection.
• Maintain strong supplier relationships and uphold company SHE policies and best practices.
• Meet or exceed targets for unit sales, market share, and gross profit.
• Sales Process Management:

• Oversee the complete deal process, including vehicle selection, fitment, delivery, payment, and file closure.
• Ensure deliveries and handovers are well-controlled and aligned with warranty standards.
• Customer Relations:

• Maintain frequent and structured contact with both prospective and existing customers (calls and visits).
• Keep customers informed throughout the vehicle transaction process.
• Customer Retention & Growth:

• Keep customer database accurate and aligned with company records.
• Regularly update and share the database with Sales Management.
• Proactively grow customer relationships by sharing relevant market updates and maintaining ongoing engagement.
• Monitoring & Administration:

• Ensure timely vehicle invoicing and payment processing in line with sales terms.
• Support commission pay-outs by maintaining payment compliance.
• Confirm full payment on all cash sales.
• Take corrective actions when discrepancies arise.

Customer Care:

• Maintain high-quality, relevant communication with customers.
• Reinforce the companys image as a reliable and trustworthy brand.
• Utilize electronic sales tools (e.g., Transolve/HTM) to create professional quotations.
• Include mass distribution drawings and route simulations for corporate clients.
• Approach all sales with diligence and contribute to overall departmental goals in sales and profitability.

Requirements:

• Matric or higher
• Minimum 3-5 years experiences within trucking/Commercial Industry
• Code 8
• Knowledge on road traffic act
• Ability to cold call and look for business

Attributes:

• Confident and proactive approach- anticipates
• issues and requirements
• Attention to detail
• Customer Relations
• Good communication skills
• Team player

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