Job Description

Job Summary Travel Planner / Consultant - Luxury Travel Company | Franschhoek Kendrick Recruitment is currently seeking a Travel Planner / Consultant for a luxury travel company based in Franschhoek. This is an exciting opportunity to join a well-established company where you will manage bespoke travel arrangements across Africa and ensure exceptional service delivery from initial enquiry to post-travel follow-up. Requirements: Minimum 5 years' experience consulting and selling African travel Strong knowledge of African destinations and travel logistics Experience with travel planning systems advantageous Ability to perform under pressure and work weekends when required Excellent organisational, communication, and problem-solving skills Positive attitude, creativity, and strong attention to detail Professional presentation and proactive work ethic Ability to work independently and collaboratively within a team Flexibility in working hours to ensure coverage when needed Key Responsibilities: Prepare quotations and manage travel bookings, including flights, transfers, and accommodation, from start to finish Make reservations for both portfolio and third-party properties Follow up on quotations to maximise conversion and revenue Prepare all travel documents and safari planners, ensuring accuracy and timely confirmations Manage invoicing and payments in line with departmental requirements Ensure proficiency in travel systems and use them effectively for operational efficiency Rotate emergency phone duties within the team when required Maintain efficient administrative systems and processes Develop and nurture relationships with trade partners and direct clients to drive sales Achieve set service and revenue targets as defined by management Troubleshoot and resolve issues to ensure a seamless travel experience Provide exceptional customer service and maintain strong client and partner relationships Package: Salary: Negotiable depending on experience To apply for the Travel Planner / Consultant role, please send your updated CV, reference letters, qualifications, and a recent head & shoulders photo today Please note: Due to the high volume of applications, only candidates who meet the listed requirements for the position will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.
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