Job Description

Job Opportunity: Travel Manager

Company:

Visa Logistics (a division of Global Visa Management Group)

Location:

Cape Town

Employment Type:

Full-time, Permanent

Industry:

Travel, Documentation, and Visa Facilitation

About Us

Visa Logistics is a leading provider of fast and dependable visa facilitation, document attestation, and police clearance solutions. As part of the Global Visa Management Group, we serve a wide range of clients--from individual travelers to corporations and government agencies--ensuring a streamlined experience for all international travel, immigration, and employment documentation needs.

Role Overview

We're looking for a seasoned

Travel manager

to join our professional team in Cape Town. This role requires extensive travel industry experience, particularly in air ticketing and itinerary planning, with a focus on integrating travel with visa and documentation processes. You'll help deliver exceptional service and ensure that our clients enjoy a smooth, hassle-free travel experience.

Key Responsibilities

Handle domestic and international bookings using

Amadeus

or

Travelport GDS

systems Offer personalized travel consultation and full itinerary planning based on client requirements Work closely with our internal visa and clearance teams to align travel plans with documentation needs Process ticketing, including issuing, reissuing, refunds, exchanges, and fare adjustments Oversee BSP (Billing and Settlement Plan) procedures to maintain compliance Manage both individual and corporate client portfolios with a high standard of service Stay current with global airline policies, travel restrictions, and visa requirements Assist in mentoring and guiding junior staff members when needed

What We're Looking For

Minimum of

5 years' experience

in a travel consulting or ticketing role Hands-on proficiency with

Amadeus

or

Travelport

systems (mandatory) Solid knowledge of BSP processes and airline fare structures Strong verbal and written communication skills in

English

; knowledge of

Arabic

or

Afrikaans

is advantageous Detail-oriented with excellent customer service and multitasking abilities Self-motivated and capable of independently managing multiple accounts Prior exposure to visa services or documentation handling is a significant plus

What We Offer

Work within a globally connected organization with interests in travel, healthcare, logistics, and documentation Be part of a diverse, multilingual team Opportunities for ongoing learning and exposure to international industry practices Contribute to meaningful work helping clients navigate international travel and compliance
Job Types: Full-time, Permanent

Pay: R15000,00 - R30000,00 per month

Experience:

travel sales: 3 years (Preferred)
Work Location: In person