Job Description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accorxe2x80x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Proactive selling of the Mantis portfolio

• Design tailored itineraries in line with client requirements and travel objectives

• Converting leads from variety of channels, source markets & client segments

• Marketing logistically hardship destinations as an attractive travel experience

• Managing efficiently several systems GDS, CRM's, CRS (Accor Reservations, WETU, Travelogic, Smartbox)

• Demonstrate precise product & travel knowledge in Southern &/or East Africa

• Proficient in Email, WhatsApp, telephonic, MS Teams etc. communication when dealing with guests or agents

• Assisting clients pre & during travel

• Dynamic, flexible and collaborative

• Understanding of upscale/luxury client requirements

Key Performance Areas:

• Total Sales/Reservations

• Conversion ratios for leads obtained

• Attention to detail & excellence customer experience

• Upscale/Luxury professional service

• Organizing priorities & tasks

Qualifications

Experience:

• Digital marketing
• CRM
• Market research and analysis
• Sales strategy/planning
• Market segmentation
• Pricing strategy
• Product positioning
• Advertising/promotion
• Brand management
• Relationship building
• Leadership/management
• Customer loyalty
• Operational efficiency
• Budget management
• Process improvement
• Problem solving
• Communication
• Social media
• Negotiation
• Data analysis
• Project management
• Technology de-ployment

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

MANTIS