Job Description

Job Summary Travel Consultant - Luxury Travel Company | Heidelberg / Remote (South Africa) Kendrick Recruitment is now seeking a passionate and experienced Travel Consultant to join the team of a leading luxury travel company ; specialising in high-end bespoke travel experiences across Southern and East Africa ; with a core focus on the North American market. This is a full-time position suitable for senior; intermediate, or junior consultants with a strong interest or background in the luxury inbound travel sector. While remote candidates will be considered, preference will be given to individuals based near Heidelberg or those open to a hybrid office/home working schedule. Key Responsibilities: Design and quote tailor-made travel itineraries for luxury clients Manage all aspects of each booking from initial enquiry to post-travel follow-up Ensure the smooth operation of in-country tours and handle any challenges as they arise Be available after hours for support while clients are travelling Oversee complete tour administration, including service bookings and documentation Liaise with suppliers to confirm and reconfirm services Coordinate invoicing and payments with the accounts department Prepare and deliver professional travel documentation to clients Maintain accuracy and attention to detail across all files and processes Key Requirements: Minimum 3 years' experience in luxury inbound travel consulting Strong knowledge of Southern and/or East African luxury travel products Excellent written and spoken English communication skills Proficiency in Tourplan is essential Ability to work well independently and collaboratively within a team High attention to detail and a strong sense of responsibility Experience handling high volumes of work under pressure Professional; service-driven mindset with excellent interpersonal skills Strong problem-solving and crisis management capabilities Salary & Benefits: Competitive; market-related salary (negotiable depending on experience) Commission-based incentives based on performance Hybrid or remote work flexibility This is an exciting opportunity to be part of a growing team that delivers meaningful, once-in-a-lifetime journeys for high-end international travellers. Candidates who are detail-oriented, passionate about African travel, and thrive in a fast-paced, guest-focused environment are encouraged to apply by submitting their CV to Kendrick Recruitment.
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