Job Description

Job Summary
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Travel Consultant - Luxury Travel Company | Heidelberg / Remote (South Africa)
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Kendrick Recruitment is now seeking a passionate and experienced
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Travel Consultant
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to join the team of a leading
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luxury travel company
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, specialising in high-end bespoke travel experiences across
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Southern and East Africa
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, with a core focus on the North American market.
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This is a
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full-time position
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suitable for
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senior, intermediate, or junior consultants
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with a strong interest or background in the luxury inbound travel sector. While remote candidates will be considered, preference will be given to individuals based near
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Heidelberg
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or those open to a hybrid office/home working schedule.
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Key Responsibilities:
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Design and quote tailor-made travel itineraries for luxury clients
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Manage all aspects of each booking from initial enquiry to post-travel follow-up
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Ensure the smooth operation of in-country tours and handle any challenges as they arise
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Be available after hours for support while clients are travelling
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Oversee complete tour administration, including service bookings and documentation
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Liaise with suppliers to confirm and reconfirm services
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Coordinate invoicing and payments with the accounts department
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Prepare and deliver professional travel documentation to clients
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Maintain accuracy and attention to detail across all files and processes
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Key Requirements:
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Minimum 3 years' experience in luxury inbound travel consulting
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Strong knowledge of Southern and/or East African luxury travel products
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Excellent written and spoken English communication skills
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Proficiency in Tourplan is essential
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Ability to work well independently and collaboratively within a team
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High attention to detail and a strong sense of responsibility
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Experience handling high volumes of work under pressure
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Professional, service-driven mindset with excellent interpersonal skills
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Strong problem-solving and crisis management capabilities
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Salary & Benefits:
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Competitive, market-related salary (negotiable depending on experience)
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Commission-based incentives based on performance
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Hybrid or remote work flexibility
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This is an exciting opportunity to be part of a growing team that delivers meaningful, once-in-a-lifetime journeys for high-end international travellers. Candidates who are detail-oriented, passionate about African travel, and thrive in a fast-paced, guest-focused environment are encouraged to apply by submitting their CV to Kendrick Recruitment.
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