Job Description

Listing reference:

023004

Listing status:

Online

Apply by:

21 December 2025

Position summary

Industry:

Distribution, Transport & Logistics

Job category:

Other: FMCG, Retail, Wholesale and Supply Chain

Location:

Cape Town

Contract:

Permanent

EE position:

Yes

About our company

Clicks Group

Introduction

Clicks is on the hunt for a Helpdesk clerk for Montague Gardens DC.

Job description

Job Purpose:To receive and answer incoming customer calls promptly and adhere to dc sops. during the process of answering the customer calls and take messages when calls cannot be transferred at the time. To maintain and ensure completion of paperwork, sign-in documents and security procedures and uphold and maintain security access to dc premises. To maintain complete professionalism in communication while dealing with clients and customers. To accurately capture, check and reconcile all transport trip sheets. To adhere to statutory health and safety requirements, housekeeping standards and all other internal policies to ensure compliance. Compile report of non-compliance and submit to outbound OPS manager, Finance and Risk manager as well as Despatch DPM. To ensure trip sheet books are reconciled daily and records are maintained. To collate and check trip sheets stats daily and highlight discrepancies to relevant department managers for further investigation.

Minimum requirements

Knowledge:Understanding of logistics environment


Skills:Computer literacy Microsoft office suite Communication (verbal and written) skills Basic numeric skills Attention to detail Organizing skills


Education:
Essential: Matric

Experience Required:Essential: 1 year Administration experience Essential: 1 year within a distribution/logistics Desirable: Customer relations/suppliers * Desirable: Experience on a warehouse management system