Job Description

What You'll Do as a Transport Administrator & Coordinator
This role is more than just scheduling--you'll be the heartbeat of our staff transport operation, ensuring safety, efficiency, cost control, and seamless communication across the business.
Your Key Responsibilities:
Plan & Coordinate Daily Transport

• Create, manage, and optimize daily pickup and drop-off schedules for all staff and management.
• Proactively adjust routes based on staffing changes or operational requirements.
• Coordinate closely with WFM, HR, and Operations to align transport with shift planning.
• Monitor real-time schedule adherence and respond to delays or incidents.

Driver & Vehicle Administration

• Brief drivers daily on routes, staff lists, and special instructions.
• Track driver performance, punctuality, and policy compliance.
• Maintain accurate records for fuel usage, mileage, trip sheets, and vehicle checklists.
• Support routing software and GPS tracking implementation.

Cost Control & Compliance

• Monitor fuel usage, routes, overtime, and vehicle-related expenses.
• Identify and implement cost-saving initiatives.
• Ensure compliance with transport policies, safety standards, and labour requirements.
• Maintain audit-ready documentation at all times.

Communication & Stakeholder Support

• Act as the main point of contact for all transport-related queries.
• Proactively communicate schedule changes and delays to staff.
• Liaise with external transport partners when required.
• Provide daily and weekly transport performance updates to management.

Reporting & Data Management

• Maintain daily transport trackers, logs, and spreadsheets.
• Analyze bottlenecks and optimization opportunities.
• Compile weekly and monthly reports on:

• Route efficiency
• Attendance vs transport usage
• Fuel spend
• Performance indicators
• Incident logs

Why ClearSource?
At ClearSource, our mission is simple: Making Lives Better--for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:

• Customer First - We are obsessed with delivering an exceptional customer experience.
• Personal Accountability - We do the right thing and own our actions.
• Humble Courage - We embrace feedback, seek growth, and push ourselves to improve.
• Hungry - We bring passion, energy, and drive to everything we do.
• Happy & Healthy - We believe in balance, well-being, and a positive workplace

What We're Looking For

• Matric / Grade 12 (Required)
• 2-3 years' experience in transport, logistics, operations, scheduling, admin, or call centre environments
• Strong Excel skills (formulas, pivot tables, VLOOKUPs, reconciliations)
• Excellent verbal and written communication skills
• Certificate or Diploma in Logistics, Transport, Supply Chain, or Business Administration (Advantageous)
• Experience with routing tools, dispatch systems, or GPS tracking
• Experience in BPO or shift-based environments (Highly advantageous)

Skills That Will Make You Successful

• Highly organized with exceptional attention to detail
• Strong problem-solving and analytical mindset
• Ability to work under pressure in fast-paced operations
• Excellent time management and prioritization skills
• Strong sense of accountability and ownership
• Professional, service-oriented communication style
• Willingness to work flexible hours and support nightshift operations when required

Why Join Us?
We believe in building teams that thrive on accountability, collaboration, and operational excellence. You'll be joining a business where your work directly impacts employee safety, satisfaction, and operational performance--every single day.
What's in It for You?

• Competitive Salary: R12,000 - R15,000 (Depending on Experience)
• Opportunity to grow in a stable, fast-moving environment
• High-impact role with real decision-making influence
• Supportive and performance-driven culture

Skills Required