Training Co Ordinator

Midrand, Gauteng, South Africa

Job Description

About Learnfast
Learnfast Training Solutions is a leading practical expert training provider. We provide an innovative environment for enhanced learning. You should experience nothing short of passion and service excellence from the entire Learnfast team.Various delivery methodologies and techniques are blended in the delivery of training, to ensure that we are able to impart impactful skills that can be implemented in the workplace and make a real impact on lives. Outcomes are a top priority in both our SAQA aligned (credit-bearing) and non-credit bearing courses.Known for our innovative approach to quality skill development, our focus on excellence in delivery and modern technological approach, we are now one family; proud of our brands, people and clients.Position Description
The company has a job opening for an Training Coordinator at our Midrand branch. The principal duties of this role, will include overseeing the delivery of our training to our clients, are in line with our vision to deliver quality driven learning interventions as well as ensure that a smooth efficient service, meets the expectations and needs of customers and clients. The position includes coordination at the relevant campus to ensure that all runs smoothly on a daily basis, in accordance to Learnfast Policies and Operational Manual .A Training Coordinator is a highly motivated individual with a passion for planning and delivering quality interventions which is aligned with the requirements and expectations communicated to clients, as well as adhere to the requirements of the various accredited bodies.Principal Duties and Responsibilities:
Operational Duties and Responsibilities? Planning of courses based on Preliminary Room Schedule.? Training room coordination includes ensuring rooms are set up correctly with required equipment with correct software installation where applicable.? Overseeing of preparation of training kits for each delegate (both InClass and OnSite) done by the Hostess and final check that is done properly.? Ordering of manuals from Head Office or suppliers (per guideline).? Ordering of stationary from Head Office? Ordering of catering.? Meet clients to assist with registration in the morning (between 07:30-08:30) and greet clients in the afternoon (between 15:00-16:00) and collect feedback forms at relevant campus.? Follow up with trainers when they have not arrived by 07:30.? Follow up with clients when they have not arrived by 08:20 and inform Sales team of any no show by 08:30.? Overseeing the Hostesses that their duties are being performed.? General switchboard operation.? Reporting of any maintenance or IT related issues to the relevant team and management.? Print out attendance register sent by the administrator.? File, upload the signed attendance register to the shared location.? Collect completed SAQA forms for credit-bearing training and file according to standard operating procedure.? Daily reporting into management in form of Incident Report.? Oversee that the storeroom is kept in excellent condition at all time.? First Line Report: Operations Manager? Second Line Report: Sales ManagerPosition Application Requirements:

  • Skills Requirements*
? Diploma/Degree in Business Management (or related qualification) on a minimum of a NQF5 level.? 2 years' experience in administration / reception / training and development environment.? Must be excellent in English writing, editing, grammar, spelling.? Demonstrate an above average ability to understand and learn technology.? Must be able to work under pressure.? Excellent attention to detail.? Be innovative in solving problems and apply creative solution for efficient resolutions.? Excellent communication skills.? Ability to assess a situation to determine the severity of a problem and escalate when required.Behavioural Competencies Requirements? Be innovative in solving problems and apply creative solution for efficient resolutions.? Professional phone and email etiquette.? Excellent communication and people skills.? People Centricity - Respectful and helpful nature when dealing with clients, peers and colleagues.? Urgency - The position requires decisiveness, quick response and fast action.? Self-Control - The ability to govern one's emotions and reactions is a key part of customer service? Demonstrated ability to work independently with minimal supervision.? Ability to assess a situation to determine the severity of a problem and escalate when requiredJob Type: Full-timeSalary: R9,000.00 to R10,000.00 /monthExperience:
  • Administrative: 2 years (Required)
  • Diploma (Required)
  • Code 8 (Required)

Beware of fraud agents! do not pay money to get a job will not be responsible for any payment made to a third-party. All Terms of Use are applicable.

Related Jobs

Job Detail

  • Job Id
  • Industry
    Not mentioned
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Midrand, Gauteng, South Africa
  • Education
    Not mentioned