Job Description

The Company
Electrum is a next-generation payment software technology company.
Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.
At Electrum, we are grounded in impact - designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together - working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe - encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams - hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.
The Opportunity
The Training Coordinator plays an integral role within our dynamic and fast-paced organisation, supporting a collaborative team in a rapidly growing environment. Responsible for coordinating and managing all aspects of training programs, from efficient logistical arrangements and accurate record-keeping to comprehensive learner support and strict adherence to compliance requirements. Additionally, you will provide essential administrative assistance to the knowledge and learning team, contributing to a culture of continuous development, teamwork, and professional growth (with plenty of coffee along the way).
The role
In this role, you will be instrumental in the seamless delivery of both in-person and virtual learning experiences. You'll maintain accurate documentation, contribute to vital skills development initiatives, and leverage your passion for educational technology, e-learning administration, and content design to make a real impact.

• Schedule and coordinate all training sessions, events, and workshops, both in-person and virtual, covering various training types.
• Manage training calendars, communications, logistical arrangements (venues, equipment, catering), registrations, and attendance.
• Coordinate effectively with internal trainers, external providers, speakers, and participants for seamless program delivery.
• Process invoices and manage procurement related to all training activities.
• Maintain comprehensive and accurate training records, including attendance, completion rates, feedback, and assessments.
• Develop and maintain training resources, including a knowledge base, and prepare training-related communications and reports.
• Serve as the primary point of contact for employee training inquiries and provide support to learners and instructors.
• Administer and manage the Learning Management System (LMS), including course setup, grading, and technical support.
• Assess the effectiveness of e-learning programs and stay updated with emerging e-learning technologies.
• Ensure all training activities comply with internal policies and external regulations, and assist with skills development reporting and SETA compliance.

Requirements
You will need the following:

• Degree in Human Resource Development, Training Management, or a related field
• At least 2-3 years' experience as a Training Coordinator in a fast paced environment
• Sound understanding of Skills Development legislation, BBBEE scorecard, and WSP/ATR processes
• Proficient in Learning Management System administration
• Strong administrative and reporting skills
• Strong digital skills including a good understanding of the features of the following packages : Google Suite/Microsoft Office, Zoom

It would be a bonus if you also have experience with E-Learning content Development Tools experience such as Articulate Storyline and Adobe Captivate, Camtasia, CreateStudio
Benefits
Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career.
• Strong Teams: We keep teams small, focused, and collaborative to maximize impact.
• Transparency: We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.
• Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time--knowing when to focus and when to recharge.
• Shared Vision: You'll have the power to shape the vision of how we build the future of financial services.

Practical Perks * Here's how we support our culture:

• Flexible Work: Office-first environment with flexible hours.
• Generous Leave: Starting at 20 days per year.
• Office Perks: Fully-stocked kitchen and daily catered lunch.
• Social Life: Regular team activities like hikes, getaways, and dinners

Skills Required