Job Description

Job Purpose

The role of the coordinator is to organize and co-ordinate all administrative responsibilities relating to training, which includes learner administration, registration, and training delivery, as well as HR related administration. F The coordinator should be able to use his/her organizational skills to manage his/her office space and his/her time, as he/she will collaborate with learners and colleagues in a fast-paced environment

Duties and Responsibilities

Registration of learners Collating attendance registers monthly for each training session Providing monthly learner progress reports to learners and consolidated report to client's HR Ensuring continuous feedback to client and client's HR iro learner's progress Perform HR administration related tasks. Follow ups on learners that require extra support in terms of PoE submission/s Maintaining administration of each client's training and ensuring information is updated electronically Addressing learner queries (via email, phone) - ongoing Printing, collating and courier of training material, result certificates to learners Preparing for and co-ordinating induction/training held on-site at SA Cargo 's offices Organization of collections and deliveries when required ie. Learning material to venue, learner assessments, post, liaising with the courier service, etc Capture and enrol all users (Staff/Facilitators/Assessors/Moderators/Learners/Clients) Capture each programme and unit standards to the system Ensure correct capturing of information from spreadsheet to the system. Create learner logins and send access notification to learners o Change user login details (if user has forgotten login password) Uploading of Learner Documents to the system (ID, Highest Qualification, Learner Agreement, Employer Agreement, etc) Uploading of facilitator videos and training material, reviewing and allocating learner submissions for assessment by Assessor. Assisting with and providing support to learners in uploading of PoEs to the system Assisting with and providing support to learners on the chat forum Extracting daily training evaluation reports Extracting user activity (learner) reports per client. Releasing of results to learners on successful completion of modules within a programme (indicating competent/not yet competent) Assisting and providing not yet competent learners the opportunity to re-submit not yet competent PoEs o Assisting and providing support to learners that require an extension to PoE submission

Minimum Requirements

Diploma or Bachelor's Degree is preferred in HRM or related qualification Additional qualification in Administration is a plus Additional qualification in Administration is a plus Proven work experience as an Administrator or similar role or a least 3 years' experience in an administrative role Knowledge of training and development and SETA processes and regulatory bodies (CHE; DHET; SAQA; QCTO) is beneficial

SETA-TETA experience is beneficial

Excellent verbal and written communication skills (English) Hands-on experience with MS Office (particularly MS Word, MS Excel, Power point) Solid time-management abilities with the ability to prioritize tasks

PERSONAL ATTRIBUTES

Personal attributes should include: Being professional and responsive Level of tolerance under pressure Client and service orientated Excellent oral communication skills Good organizational skills Accuracy Detail/s orientated Team player Honesty and loyalty
Job Type: Full-time

Experience:

Learning and development , training analysis : 3 years (Preferred)
Work Location: In person