Job Description

Are you passionate about developing people and creating impactful learning experiences?



Do you thrive in fast-paced environments and have a flair for coordination, communication, and continuous improvement?



Join our dynamic hospitality group as aTraining Coordinator, where you'll lead the design, delivery, and documentation of training programs that empower our teams--especially back-of-house staff--to grow and excel.



Grade 12 (Matric)

Relevant tertiary qualification in:

Human Resources, or



Education and Training, or



Hospitality Management



Minimum 2 years of experience in a similar training role within the hospitality industry



Experience with Learning Management Systems (LMS) and training delivery tools



Opera experience is advantageous



Skills



Strong administrative and organizational skills



Excellent verbal and written communication



Ability to develop and deliver effective training materials



Strong interpersonal and coaching skills



Foster and maintain positive relationships with managers and staff across the group



Uphold the company's vision, mission, and values in all training activities



Design and implement structured training plans and programs



Quality assures all training-related processes



Deliver and support internal training sessions



Share training materials via social media and digital platforms



Liaise with external providers for specialized training (e.g., First Aid, Firefighting)



Ensure comprehensive documentation of all training and store records in staff files



Promote HR engagement through effective communication platforms like WhatsApp and social media

Human Resources Support:

Manage and update the training and skills development database



Support the development and upkeep of training manuals



Coordinate access to training files and materials



Conduct induction training for new employees



Review and revise training manuals regularly



Assist in drafting company policies and procedures



Ensure company compensation standards are adhered to in training contexts



Create tests and assessments for training verification



Compile and submit skills development reports on time



Provide regular HR-related updates and reports to operational managers



Between 3 - 5 Years