Job Description

Description

GhostPractice Trainers primarily focus on delivering daily client training. Our training department serves as the primary point of contact and knowledge base for all GhostPractice clients--both new and existing.

Key Responsibilities

Deliver engaging training sessions. Facilitate and respond to participant questions during live online sessions. Learn and understand product content within defined timelines to ensure effective delivery of training. Stay consistently updated on product changes and seamlessly integrate them into training courses. Willingness and ability to travel to client sites for onsite training sessions. Proficient in Microsoft Word, Excel, PowerPoint, and Teams to support the development of training materials, scripts, and help documentation.

Skills, Knowledge & Expertise

Familiarity with GhostPractice software is a strong advantage. Solid understanding of accounting principles. Legal bookkeeping experience is highly beneficial. Technologically savvy with strong computer literacy. Previous experience in delivering training sessions. Comfortable and experienced with using Zoom for virtual meetings and training. Basic knowledge of SQL is a plus.

Soft Skills:

Passion for working with people and a naturally high social energy. Strong communication skills with the ability to engage constructively with both management and colleagues. Team-oriented, with a proactive and positive attitude toward collaboration and feedback.

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

We ask how tomorrow can be better than today We are passionate about solving our customer's challenges Our ideas break boundaries We value different perspectives and encourage dialogue We take ownership and celebrate together

About Dye & Durham

Dye & Durham is a global leader in legal technology. The company's three categories of integrated solutions - practice management, data insights and due diligence, and client onboarding - give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.



Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.