Trails Guide/spa Admin Ops Couple

Madikwe, North West, South Africa

Job Description

This gorgeous lodge sleeps a maximum of 12 guests, and is situated in the Madikwe Game Reserve in North West. This position is ideal for those with previous experience in a high-end 5-star environment, ensuring exceptional guest experiences and operational efficiency. Must be passionate about the bush, hospitality, and people.
Trails Guide:

  • Must have Lead Trails Guide qualification
  • FGASA Level 2 (NQF 4)
  • DEAT registered for NW province
  • Valid first aid and PDP
  • Minimum 5 years experience in a 5-star lodge
  • Excellent communication skills in English, as mostly international guests
  • Must have own transport
  • Assisting with maintenance when quiet
  • Looking for an ethical guide with a passion for nature
  • Must be trustworthy, reliable presentable and punctual
Spa Therapist/Admin Operations Assistant:
Looking for an experienced spa professional ready to transition into a broader hospitality role that combines spa expertise with reception, hosting, and operations support. This hands-on position suits someone who thrives in a small, close-knit lodge team, enjoys variety, and is passionate about wellness, guest satisfaction, and professional service.
  • Qualified skincare therapist (Somatology Diploma: ITEC/CIDESCO/SAAHSP/CIBTAC)
  • 3+ years spa or beauty industry experience; 5-star/lodge background preferred
  • Proficient in facials, nails, body treatments, and all major massage techniques
  • Strong admin, reception, and organizational skills; PAN Hospitality experience an advantage
  • Excellent communication, well-groomed, reliable, and service-focused
  • Flexible to work shifts, weekends, and holidays
  • Computer literate; capable of handling stock control, guest hosting, and room checks
  • Team player who can also work independently; assists management as needed
  • Must have own reliable transport
On Offer:
Trails Guide:
  • R12-R14kpm, DOE
  • Live-in accommodation (single, furnished)
  • Meals and uniform provided
  • Work Cycle: 6 weeks on, 2 weeks off
  • Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer
  • Medical Aid Discovery Health KeyCare (after 3 months; employer to pay the total contribution to the medical aid scheme on your behalf)
  • Provident Fund (after 3 months: 5% contributed by employer and 5% contributed by employee)
  • No pets, children or partners
Spa Therapist/Admin Operations Assistant:
  • R8-R9kpm, DOE
  • 10% commission on spa treatments
  • This position is also included in general staff gratuities
  • Live-in accommodation (single, furnished)
  • Meals and uniform provided
  • Work Cycle: 6 weeks on, 2 weeks off
  • Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer
  • Medical Aid Discovery Health KeyCare (after 3 months: employer to pay the total contribution to the medical aid scheme on your behalf)
  • Provident Fund (after 3 months: 5% contributed by employer and 5% contributed by employee)
  • No pets, children or partners
This is a live-in position.

Skills Required

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Job Detail

  • Job Id
    JD1557477
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Madikwe, North West, South Africa
  • Education
    Not mentioned