Job Description

Our client in the mobility services industry is currently looking to employ a TMSi Training Co Ordinator based in Midrand.
A wonderful career opportunity awaits you!
Position Summary:
Serve as the first point of contact for all TMSi-related queries and issues across South Africa and Sub-Saharan dealer networks. Deliver TMSi training as required and attend relevant meetings to stay informed of system changes and improvements.
Requirements:

• Degree or diploma in Human Resources, Training or equivalent experience (ETDP is advantageous).
• Demonstrated experience as a Training Coordinator.
• Minimum of five years motor industry experience (retail or OEM motor industry and training experience is advantageous).
• In-depth knowledge of training methodology and e-learning or blended learning approaches.
• Knowledge and experience in project management and digital marketing and communication.
• Proven project management experience.
• High computer literacy in Microsoft Office.
• Advanced organizational skills with the ability to manage multiple assignments.
• Strong communication skills.

Responsibilities and Expectations but not limited to:

• Create, publish and maintain all training courses as communicated by the Planning and Steering Expert.
• Create events and sessions using information provided by the Training Supplier including course name, objectives, target group, seats available, key training code, pre-work and post-work.
• Administer changes to events and sessions when informed by the Planning and Steering Expert.
• Update and communicate TMSi Quick Guides and Handbooks for the retailer networks.
• Provide support, implement and communicate any changes regarding TMSi to the dealer network.
• Load and maintain the Training Prospectus on TMSi as communicated by the client.
• Upload, maintain and monitor all requested e-learnings as communicated by the client.
• Create, publish, maintain and enrol all online assessments such as ICT Knowledge Checks, ICT Certification and Course Assessments.
• Create, publish and enrol feedback tools as required.
• Administer and maintain all TMSi emails including system-generated emails, invitations and course marketing emails.
• Create, publish and maintain all ICT Curriculum's according to defined ICT Learner pathways.
• Cancel training courses in consultation with the client that are not viable two weeks before the start date.
• Communicate cancellations to affected training delegates, their managers and the Training Supplier.
• Reschedule training delegates to a new date upon approval from the affected retailer.
• Update sessions on TMSi by cancelling courses and providing reasons for cancellation.
• Ensure attendance registers and assessment results are received from the Training Coordinator and Training Supplier within three days of course commencement.
• Close all sessions on TMSi within one week of course commencement by capturing attendance and assessment marks.
• Prepare data for certificate creation and printing where required.
• Map key training codes, key function codes and competencies to relevant courses.
• Enter and follow up on error tickets or required changes through the relevant systems.
• Submit suggestions for TMSi improvements to the Global TMSi Community Page and assist with implementation if approved.
• Support the retailer network with course bookings, withdrawals and substitutions when required.
• Assign managers and training responsibilities when needed.
• Provide administrative support to the Non-Technical Training Manager.
• Update user primary positions and brand.
• Update pre-work and post-work assignments on events and sessions.
• Clean up external locations.
• Migrate reporting data.
• Handle daily queries and requests from the retailer network.
• Create accounts and reset passwords.
• Upload attendance registers and close off sessions.
• Oversee evaluations and monitor overall response rates.
• Create and communicate pre-work follow-up reports.

Special Projects:

• Generate booked and completed sessions reports per training delegate per retailer for the current year.
• Generate training history reports per training delegate per retailer.
• Generate training calendar reports including training start date, end date, course title, session ID number, venue, seats available and seats taken.
• Generate e-learning booked and completed reports per training delegate per retailer.
• Create additional reports as requested by the retailer network.
• Ensure high data quality at all times.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.

Skills Required