Job Description

TLC Head Office has an opportunity for a Storage Signage Administrator. Responsible for providing clerical and administrative support to streamline office workflow, assist colleagues
and management with planning and information distribution, serve as the primary point of contact for queries,
requests, and issues, and play a vital role in the companys operations.
Essential:

• Matric or equivalent Senior Certificate
• Minimum of 1 - 2 years in administration

Advantage:

• Diploma or degree in a relevant field
• Previously worked in a pharmaceutical environment

Roles and responsibilities:
Office Administration:
Deliver service coordination and administrative support.
Setting up of appointments and organizing meetings.
Compile and prepare relevant documents as assigned.
Handle queries and related documentation.
Customer Service and Communication:
Handle communication on behalf of the TLC Professional Affairs Manager and TLC Support Services
Manager as per standard operating procedures.
Screen phone calls, enquiries, request and handle them in a polite manner.
Meet and greet visitors at all levels of seniority in a polite and professional manner according to set
standards.
Provide clear and informed feedback to team members when asked about related matters or redirect
accordingly.
Maintain confidentiality and privacy in all circumstances.
1. JOB INFORMATIONJob Title:
TLC Store Signage Administrator

• Location: TLC Head Office
• Reports to: TLC Store Signage Coordinator
• TLC Store Signage
• Coordinator
• TLC Store Signage
• Administrator

General

• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations

Roles Competencies:
Knowledge

• Basic knowledge of administrative support and filing software.

Cognitive Skills

• Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.

Business Acumen
N/A

• Communication Skills

• Clear and concise verbal and written communication. Active listening and feedback skills. Ability to communicate effectively with stakeholders at all levels.

Interpersonal Skills

• Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Quality Orientation

• Demonstrate accuracy in documentation, data entry, and communication to prevent errors and maintain efficiency.

Self-Management Skills

• Be able to handle multiple tasks, scheduling, and prioritizing workloads to ensure smooth workflow

Leadership Skills

• N/A

• Management

N/A
Technical skills

• Proficient in use of Microsoft (excel, word, PowerPoint

SPECIAL CONDITIONS OF EMPLOYMENT
Working conditions:

• Office based; occasional travelling will be required.
• Legal Requirements
• South African Drivers license and own reliable transport
• MIE, no criminal record and clear credit rating

Skills Required