Tier 2 Service Desk Engineer (century City, Cape Town) Market Related

Century City, Western Cape, South Africa

Job Description



Published
Oct 8, 2021
Location
Century City, Cape Town, South Africa
Category
Technology
Job Type
Full-time
Salary Type

  • Monthly Salary

Description


My client, a business cybersecurity and IT support provider is seeking a young and energetic IT Service Desk Engineer (Tier 2) to join their team in Cape Town.
:
  • Day to day support on the service desk (remote)
  • Desktop, Network and Server Support
  • Backup Management and Anti-Spam system support.
  • Internet and Security support
  • New system installations & upgrades (desktop, network, Server)
  • Communication with clients
  • Support, procedures & tickets
  • System changes & clients audits
  • Projects & implementations resource

Requirements: Strong Knowledge / understanding (MUST HAVE)
  • Windows 7,8,10 and MAC OS
Strong Knowledge (MUST HAVE):
  • Systems upgrade/support SQL, Exchange 2003-2016, Windows Server 2003 – 2016
  • O365 Configuration, Setup, Maintenance (Azure, Exchange, SharePoint)
Good Understanding (MUST HAVE):
  • VMware, Hyper V, Terminal Server, SQL server, Windows Server, AD, DHCP, Group Policies, SAN and NAS storage.
  • Cisco ASA Firewall, Routers (NAT, PAT) & Switches (Vlan, VPN), System Monitoring, SNMP

Must have
  • Attention to detail
  • 5+ years IT experience
  • IT Degree and IT certified (either or all – Microsoft, Cisco, VMware, Checkpoint, and Citrix)
  • Excellent communicator with a proven track record
  • Self-starter and motivated
  • Work as part of team / team assistance / team lead
  • Project & Coordination experience

Email your CV to wendyjobs@wcp.co.za

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Job Detail

  • Job Id
    JD856704
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Century City, Western Cape, South Africa
  • Education
    Not mentioned