Tier 2 Service Desk Engineer (century City, Cape Town) Market Related

Century City, Western Cape, South Africa

Job Description

Oct 8, 2021
Century City, Cape Town, South Africa
Job Type
Salary Type

  • Monthly Salary


My client, a business cybersecurity and IT support provider is seeking a young and energetic IT Service Desk Engineer (Tier 2) to join their team in Cape Town.
  • Day to day support on the service desk (remote)
  • Desktop, Network and Server Support
  • Backup Management and Anti-Spam system support.
  • Internet and Security support
  • New system installations & upgrades (desktop, network, Server)
  • Communication with clients
  • Support, procedures & tickets
  • System changes & clients audits
  • Projects & implementations resource

Requirements: Strong Knowledge / understanding (MUST HAVE)
  • Windows 7,8,10 and MAC OS
Strong Knowledge (MUST HAVE):
  • Systems upgrade/support SQL, Exchange 2003-2016, Windows Server 2003 – 2016
  • O365 Configuration, Setup, Maintenance (Azure, Exchange, SharePoint)
Good Understanding (MUST HAVE):
  • VMware, Hyper V, Terminal Server, SQL server, Windows Server, AD, DHCP, Group Policies, SAN and NAS storage.
  • Cisco ASA Firewall, Routers (NAT, PAT) & Switches (Vlan, VPN), System Monitoring, SNMP

Must have
  • Attention to detail
  • 5+ years IT experience
  • IT Degree and IT certified (either or all – Microsoft, Cisco, VMware, Checkpoint, and Citrix)
  • Excellent communicator with a proven track record
  • Self-starter and motivated
  • Work as part of team / team assistance / team lead
  • Project & Coordination experience

Email your CV to wendyjobs@wcp.co.za

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Job Detail

  • Job Id
  • Industry
    Not mentioned
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Century City, Western Cape, South Africa
  • Education
    Not mentioned