The following vacancy is available at the Head Office
A
Third-Party Supervisor
is needed for the
Collections Department
Job purpose:
Optimise outsourced (EDC) 3rd party collections, by supporting Third-Party Manager to effectively manage systems, EDC operations, administration, processes and procedures, and ensuring sound controls are maintained at all times.
Key Accountable Responsibilities:
Management of EDC/BPO Portfolio.
Performing tasks using Excalibur system to support BPO/EDC as well as internal departments.
Conducting bank recons to ensure external receipts balance to bank statements.
Processing receipts on Excalibur system for EFT/DebiCheck payments.
Checking BPO/EDC invoices using guidelines provided.
Managing closed EDC books until accounts are settled or recalled.
Providing quality service to both internally and external customers.
Competency and qualification requirements:
Grade 12
Certificate/Diploma in Credit management/Financial administration
2 years in Micro finance industry
5 years in Computer literacy - Advanced Excel
* 5 years Debt collecting and finance experience
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