Job Description

Want to work remote in the US Real Estate Industry? Do you love helping people, staying organized, and turning a stressful situation into a smooth solution? Are you someone who brings calm, clarity, and kindness-even when things get busy?


If you said "yes," you might be exactly who we're looking for!


GC Realty & Development is hiring a Tenant Relations Specialist-a friendly, focused team player who's ready to support our residents with excellent service and a positive attitude, every single day.


What You'll Do:
As the first point of contact for our tenants, you'll be the go-to person for questions, concerns, and move-out support. Your job is to make their experience smoother, easier, and more positive-while keeping everything running behind the scenes.


You'll:


Respond to calls, emails, texts, and chats with helpful, upbeat communication


Manage move-out logistics and make sure every step is wrapped up properly


Keep our systems up to date with clear and accurate records


Create and assign tasks through platforms like Podio and our Comms App


Collaborate with internal teams so nothing falls through the cracks


Help identify patterns and suggest ways to improve our processes


You'll Shine in This Role If You:


Stay cool and kind under pressure


Follow through quickly and thoroughly


Are comfortable using tech tools to stay organized and efficient


Communicate clearly and warmly (English fluency required)


Spot details others miss and love finding solutions


Enjoy being part of a supportive team that's always improving


What We Offer:


$5-$7 USD/hour, based on experience
Fully remote role (quiet, dedicated home workspace required)
Full-time schedule: Monday-Friday, 8 AM-5 PM CST
Training & mentorship from a collaborative leadership team


A culture where people own it, support each other, and have fun doing great work


What You'll Bring:
- 1-3+ years of customer service or administrative experience
- Great communication skills-both written and verbal
- Ability to prioritize and multitask with calm confidence
- Familiarity with CRMs, email platforms, or task tracking tools
- A natural drive to help others and make things better


Come Join the GC Realty Team


With over 20 years of industry experience and a reputation for doing things differently, GC Realty is all about creating better outcomes-for our clients, our tenants, and our team.


If you're ready to bring heart, hustle, and a whole lot of helpful energy to this role, we'd love to hear from you.


Apply now to be our next Tenant Relations Specialist and help us make property management a little brighter-one interaction at a time!


Ready for the challenge? Check out our reputation online and learn more about us through our podcast, Straight Up Chicago Investor or our Glassdoor reviews.