Job Description

Are you a tech-savvy troubleshooter with a passion for keeping systems running smoothly? Join a global logistics leader on a 3-month contract as their on-site IT Officer. This temp role is perfect for an adaptable, service-oriented professional who thrives in fast-paced, 24/7 operational environments. If you hold the required IT certifications, have your own vehicle, and are ready to hit the ground running, this is for you!
About the Role Based at the clients Jet Park office, this is a temporary position reporting to the IT Service & Operations Manager. Youll be involved in the daily delivery of IT support, maintenance of infrastructure, and hands-on implementation of technical projects. From maintaining systems and networks to solving user issues and deploying equipment, this role touches all corners of operational IT.
Key Responsibilities

• Daily support on the IT Service Desk, handling incidents and troubleshooting.
• On-site infrastructure support: networks, telecoms, servers, and end-user devices.
• Manage and update IT hardware inventory.
• Deploy and maintain PCs, printers, scanners, mobile devices, and collaborative tools.
• Support implementation of IT infrastructure and business application projects.
• Ensure compliance with AGL IT security and licensing policies.
• Provide after-hours/on-call support on a rotational basis.
• Liaise with internal stakeholders to ensure alignment on project plans and operational readiness.

About the Company Our client is a globally recognised logistics powerhouse, with operations spanning the African continent. Known for end-to-end freight and warehousing solutions, they operate across 50+ years of supply chain expertise. Their local operations support mission-critical systems across 24/7 logistics environments.
Requirements The following qualifications and skills are non-negotiable:

• Azure Fundamentals certification (including Intune) essential
• Understanding of Azure networking advantageous
• A+ and N+ certifications
• ITIL Foundation V3/V4 certification
• M365 certified and/or strong working knowledge
• Excellent communication and soft skills
• Willingness to travel to different AGL sites as needed
• Valid passport and drivers licence
• Own reliable vehicle

Additional experience required:

• Minimum of 5 years in IT support or IT service desk roles.
• Strong knowledge of Microsoft OS, Office 365, and ITSM tools.
• Skilled in PC hardware/software troubleshooting and desktop deployment.
• Ability to work independently in a fast-paced, service-driven environment.

Whats in it for you?

• Immediate start with a multinational brand.
• Exposure to complex IT infrastructure in a 24/7 operational environment.
• Great stepping stone for professionals looking to deepen their logistics IT experience.
• Collaborative and supportive team culture.

Application Process To apply, submit your updated CV. This is a temp rolexe2x80x94only candidates available immediately or on short notice will be considered. Preference will be given to those with experience in logistics or industrial environments.