Telesales

Pinetown, KwaZulu-Natal, South Africa

Job Description


Telesales Representatives in the food service industry responsible for increasing sales and revenue by promoting products and services to potential and existing customers. They must be able to build relationships with customers, understand customer needs, and provide excellent customer service.

Responsibilities:

Contact potential customers through cold calls, watsup and emails

Identify customer needs and suggest appropriate products and services

Answer customer questions about products, prices, availability, product uses, and credit terms

Develop sales strategies to increase sales and revenue

Prepare and deliver sales presentations to potential customers

Maintain customer records and update customer information in the customer database

Negotiate prices and increase the basket

Follow up with customers to ensure satisfaction and resolve any issues

Maintain current customers and look for new customers

Meet or exceed monthly sales targets

Minimum Matric, Computer litracy in Excel, Word etc. Exp min 3 years in telesales.

Excellent communication skills, a good telephone manner, the ability to build relationships with customers, and the confidence to handle any objections or queries. You will also need to be self-motivated, target-driven and have a good understanding of the products and services you are selling. You should also have good problem-solving skills and be able to think quickly on your feet

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Job Detail

  • Job Id
    JD1296741
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R7000 - 12000 per month
  • Employment Status
    Permanent
  • Job Location
    Pinetown, KwaZulu-Natal, South Africa
  • Education
    Not mentioned