Ensure quotes are completed and send within 4 hours or 24 hours for items that need be sourced
Ensure that the pricing is accurate
Follow up on quotes within 24 hours of it being send and again within a further 24hour period if the customer has not yet decided
Have concise and clear communication with reps in your team regarding client's requirements
Arrange visits for reps
Tele sale to customers on a regular basis
To ensure that the overflow is handed over
Objectives and Responsibilities
To promote new business through an organised and outgoing prospecting system
To investigate and maintain an up to date and competitive customer recording system
To report any significant competitive activity in your territory
To investigate new lines that may sell well in your area with a view to perhaps adding to Companies range
To approach all situations with the organisation's point of view and welfare in mind
To ensure that all orders are completed in 7 days or the date the client requires
To submit weekly an accurate and comprehensive report detailing your activities, problems, and opportunities
To complete and submit any opportunities and threats in the Opportunities and Threats book
To submit orders prior 15h00 for the next day's delivery
To follow up with any outstanding orders in dispatch
Log and immediately attend to customer complaints and see to it that appropriate action is taken by the relevant department
All calls/quotes/correspondence to be uploaded on Microsoft planner daily
Performance based Assessments
To achieve the sales target which is set by management and agreed by you
If you do not achieve your quarterly target two quarters in a row, the failure to reach the target will be constructed as sufficient grounds for dismissal
General
Always be on time
To have the ability to take responsibility for performance of duties.
To be able to organise and prioritise work.
To be able to communicate with clients and co-workers
To offer superior service to clients.
To assist to keep the appearance of office neat and tidy.
Teamwork
Assist management with any other reasonable requests
Your overtime should be limited
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