Job Description

Are you a vibrant, self-motivated individual with a passion for communication, sales support, and customer service? We are seeking a dedicated

Telemarketing Receptionist

to join our dynamic team. This position requires a professional who can confidently manage both front-of-office duties and telemarketing responsibilities to support business growth and office coordination.

Key Responsibilities:

Conduct approximately 150 cold calls daily to prospective clients using provided data. Set 1-2 appointments per day for sales/rentals on behalf of

administrators and practitioners

. Answer incoming calls, screen clients professionally before transferring them, and clearly explain our services to potential clients. Provide administration leads or field agents with property listings. Accurately verify and record customer information. Develop and follow up on business leads. Maintain accurate records of calls and sales. Greet and assist all walk-in clients and visitors with professional courtesy. Ensure beverages (tea/coffee) are offered and served to all clients. Hang company flags outside the office each morning and bring them in at the end of the day. Maintain physical file order in the storeroom; retrieve or file documents when requested by any staff member. Ensure inspection reports are inserted in the correct property file before it is returned to storage. Download and distribute spreadsheets for internal agents. Conduct desktop valuations when required. Respond to online inquiries and support the administration team.

Manage and assist in scheduling appointments for administrators and property practitioners.

Develop creative marketing strategies to attract new clients. Support general office administration and assist wherever needed.

Requirements:

Proven experience in telemarketing, reception, or a similar customer service role. A successful track record of meeting or exceeding communication targets. Proficiency in telephone systems and relevant software (e.g., CRM systems, Microsoft Office). Excellent interpersonal, communication, and time-management skills. Strong organizational and filing abilities with attention to detail. Ability to work efficiently both independently and within a team. Professional, welcoming demeanor for client-facing responsibilities. A high school diploma is required; post-matric qualifications are advantageous. A valid driver's license is beneficial.

Remuneration:

Stipend Base:

R3,500 per month

Proportional Base:

Up to R6,050 per month, based on achieving a minimum of 21 qualified leads (appointments) per month

Commission:

R600 per concluded rental lead and R2,500 per concluded sale
If you are reliable, persuasive, and passionate about being the first friendly face clients see while driving leads and sales from the front desk, we invite you to apply!

Job Type:

Full-time, Permanent

Job Types: Full-time, Permanent

Pay: R5000,00 - R7500,00 per month

Work Location: In person