Job Description

Senwes is seeking the services of a Technology Support Technician who will be responsible for the installation, configuration, identification, analysis and possible remediation of technology defects at an infrastructure level, to enable continued successful operation of critical functional components enabling logical and/or physical devices that directly impact access and availability of end user functionality.

Provide technology support technician peer support.

Support peers to drive the installation, configuration, identification, analysis and possible remediation of technology defects at an infrastructure level in order to sustain optimal availability and reliability of technology functionality critical to business operations.

Ensure governance and compliance of service outcomes.

Define, document, review and execution of standards and procedures aligned to management and enterprise operating standards.

Perform technology component installations and/or configuration.

Provide end-to-end management, coordination and execution of defined and scheduled activities driving the realisation of outcomes defined, prioritised and agreed through formal customer requirement definition and prioritisation processes.

Conduct maintenance and fault resolution of installed and/or configured technology components

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Perform ongoing maintenance of installed technology components and the diagnosis and resolution of identified and formally recorded faults.

Please note that this position requires an extensive amount of travelling to different sites.

Qualifications:

At least 1 years' relevant experience. Candidates who have experience in installing, configuring and maintaining CCTV cameras and alarms will receive preference.

Requirements (South Africa):

National Senior Certificate and Microsoft MCSE Training (A+, N+ with Application and/or Technology Support General Expertise will receive preference).

Closing date:

13 June 2025.



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We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference. Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances. * Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful.