Job Description

1. Technology & Architecture Leadership
Ability to define and own a multi-year platform and technology strategy.
Proven experience architecting modular, cloud-native, microservices-based platforms.
Expertise designing open, API-first architectures that support rapid partner integration.
Strong understanding of scalability, reliability, observability, security, interoperability.
Experience building high-performance systems capable of real-time decisioning (e.g., sub-50ms pricing/matching).
2. Multi-Sided Marketplace Expertise
Deep experience leading or building multi-sided platforms (consumers, producers, partners).
Ability to optimize liquidity, time-to-match, conversion, and repeat engagement.
Understanding of cold-start challenges, network effects, and disintermediation risks.
Experience developing trust & safety systems, including ratings, dispute management, KYC/AML, and risk scoring.
Ability to balance incentives and maintain neutrality, enabling competitors to participate without bias.
3. Data, AI & Experimentation
Strong experience building data & AI flywheels that improve matching, pricing, fraud detection, and personalisation.
Proficiency with machine learning, including causal inference and reinforcement learning.
Ability to design and run experimentation frameworks (A/B tests, marketplace experiments).
Strong background in data governance, data engineering principles, and event-driven design.
4. Openness & External Innovation
Experience translating business or ecosystem problems into external innovation contests.
Ability to ensure IP hygiene, solution readiness, and rapid integration of winning solutions.
Demonstrated capability in running developer ecosystems (portals, SDKs, sandboxes).
Ability to accelerate partner onboarding through standardised procurement & compliance processes.
5. Product & Country Scale-Up
Experience launching technology across multiple markets, ideally with Pan-African exposure.

Skills Required