Job Description

Technical Trainer

Midrand, South Africa

As our Technical Trainer, you will be responsible for developing, driving, and delivering training that supports Operations (Engineering, Production, Warehouse) operational standards, processes and procedures. Working towards the development of high performing teams with a particular focus on onboarding and people engagement.


You will develop technical training programs and help others develop skills that will make them better professionals.

Your key responsibilities:

Hold safety as the number one priority when training and developing procedures Have a data driven mindset and enforce focus on customer service and quality of our products Be responsible for developing a training plan and accompanying training matrix for each area under your responsibility to track progress and performance of new and existing operators/workers with team leaders Work with all shifts and reporting levels and people/roles across site Develop and train Operators in existing procedures and changes to procedures, standard operating procedures and one-point lessons ensuring everyone is working to the same standard Assist on Root Cause Analyses conducted to problem solve operational issues Train and coach on Lean principles and problem solving techniques Create instructor materials (course outlines, background material, instructional materials, and training aids) aligned and built according to Lean principles Work under the Continuous Improvement Manager and closely with the CI Specialists to formulate procedural improvements so the activities can be done with increased efficiency to drive performance and continuous improvement Conduct Gemba and safety walks to ensure standards of training are being correctly applied housekeeping standards and 5S methodology Conduct both safety and quality audits as required by Safety and Quality systems Produce and maintain training schedules to track employee success and progress Report and manage training data on completed courses, absences, issues etc. Build quarterly and annual technical training plans for each operational area Conduct assessments to ensure that operators are competent to undertake specific tasks Identify improvements to the training programmes and implement continuous improvement activities Execute and further develop 'new starter' training programme in consultation with the team leaders and production managers Appraise line managers of the performance of new starters

We offer:

Opportunity to grow and develop as a Technical Trainer Opportunity to be take an influential role in the Midrand Operations transformation process Competitive remuneration and attractive benefits Opportunities to learn and grow within a leading multinational organisation To be part of a responsible company who strongly values sustainability A culture that values diversity where people are at the heart of the company Fast-moving culture driven by continuous improvement mindset

You bring:

Great interpersonal and communication skills The ability to explain complex subjects in a clear and interesting way Significant experience of working in a process/manufacturing environment Knowledge of Lean principles and modules is a minimum requirement White or yellow belt 6 Sigma qualification required, Green belt or higher advantageous Good technical knowledge Good safety legislation knowledge Good organisational and time-management skills Microsoft Office (Excel, Word, and PowerPoint) skills SAP preferred Knowledge of various training and teaching methods Training experience and SOP (Standard Operating Procedures) writing skills preferred, however, training will be provided for the role Willingness to work towards Certified Trainer certification

About dsm-firmenich

At dsm-firmenich, we don't just meet expectations - we go beyond them.


Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.



From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.



And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.



Because real progress only happens when we go beyond, together.

DEI and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.



We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.



We welcome candidates from all backgrounds -- no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.



And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.

Agency statement

We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.