Technical Support Agent
Umhlanga Rocks, ZN, ZA, South Africa
Job Description
Job Title: Technical Support Specialist - Call Centre
Introduction
Careerbox is looking for Customer service enthusiasts! SA's largest contact center is currently recruiting experienced customer service representatives to support our international clients and provide a world class experience.
Requirements
Excellent spoken English.
Computer Literate and ability to speed type(25WPM).
Matric/NQF Level 4/Grade 11.
A clear Credit and Criminal record.
Ability to work rotational shifts /USA&UK shifts.
Troubleshoot and resolve issues related to network connectivity, hardware, and software. Offer clear, step-by-step guidance to customers. Demonstrate excellent listening and questioning skills to accurately diagnose problems and explain solutions. Work effectively within a team environment. Apply strong problem-solving skills to every situation. Deliver friendly and efficient customer service.
What's in it for you?
Guaranteed Basic Salary +Nightshift Allowance.
Amazing Incentives.
Awesome Growth Potential.
Exposure to dealing with international customers.
Access to on-site clinic/salon
Access to on-site counselling
Funeral benefit (100%company contribution)
Job Types: Full-time, Permanent
Pay: From R5650,00 per month
Work Location: In person
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Job Detail
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Job IdJD1524962
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUmhlanga Rocks, ZN, ZA, South Africa
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EducationNot mentioned