Technical Support Agent
Job Description
The ideal candidate is someone with 9 to 12 months of technical support experience OR up to 2 years of customer service experience in the retail space, preferably within the telecommunications industry. Candidates with prior experience working with U.S.-based customers are highly desirable.
Requirements:
- 9 to 12 months of experience in a technical support role
OR
- 1 to 2 years of customer service experience, preferably in a telecommunications retail environment
- Strong understanding of mobile technology, connectivity, and general troubleshooting principles.
- Clear verbal and written communication skills (English).
- Ability to work in a fast-paced, customer-focused environment.
- U.S. customers service or tech support experience is a strong advantage.
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1464211
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationCape Town, Western Cape, South Africa
-
EducationNot mentioned