Technical Support Advisor Solar/ Electrical

Cape Town, Western Cape, South Africa

Job Description

Technical Advisor
Western Cape
R20/R23 000.00 pm with incentive bonusesUrgently looking for a Technical Solar/ Electrical Advisor to join a busy distributor in Cape Town.We require an all-rounder with strong theoretical and practical knowledge of Solar PV systems and products to join a growing team providing excellent advice and support to a large database of customers across residential grid-tied, storage, commercial and off-grid applications.Experience

  • 2+ years Solar PV related background with technical support background
  • Good knowledge of local regulations and requirements
  • Strong knowledge of off-grid, grid-tied, commercial and battery backup systems
  • Multi-lingual is advantageous but not crucial
  • An electrical engineering qualification is preferred but not essential
  • Excellent Internal and External Communication,
  • Good Telephone Manner,
  • Computer and IT Literate,
  • Customer Orientated,
  • Methodical & Problem Solving
  • pre- and post-sales remote technical support to customers.
  • Complete compatibility reviews on customer orders
  • Supporting the sales department to improve their product knowledge and answering customer queries
  • Battery Charging
  • Study of South African and neighbouring countries' regulations and product suitability
  • Provide feedback to management
  • Testing products
  • Return
  • Liaising with suppliers
Job Type: Full-timeSalary: R20,000.00 to R23,000.00 /monthExperience:
  • grid-tied: 2 years (Required)
  • Technical Support: 2 years (Required)
  • Solar & Electrical: 2 years (Required)
  • Off Grid: 2 years (Required)
  • commercial and battery backup systems: 2 years (Required)
  • Bachelors (Preferred)
  • Cape Town, Western Cape (Required)

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Job Detail

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    Full Time
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  • Job Location
    Cape Town, Western Cape, South Africa
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