Technical Specialist

South Africa, South Africa

Job Description

SUMMARY:
Our client is seeking a Technical Specialist to provide technical assistance to the processing centre and sales ensuring optimal utilisation of equipment and maximum throughput.
POSITION INFO:
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Process Management

  • Manage throughputs for defined IPC processes. (Analyses scheduled expectancies for each defined process.)
  • Provides technical assistance on all equipment and software within the Processing Centre as required.
  • Evaluates job requirements and recommends best methodologies and equipment to be used in order to maximise throughput and accuracy.
  • Provides technical support to clients onsite and telephonically.
  • Ensures maximum uptime of equipment by overseeing scheduled maintenance and servicing processing equipment.
  • Reports on scheduled maintenance and consumable utilisation of processing equipment to the Processing Centre Manager.
  • Assists in evaluating job requirements in order to recommend preferred methodology and equipment to be used
  • Assist sales in presenting IPC processes and software applications.
  • Assist with the setup of equipment and software for new projects.
  • Assist with the setup of new equipment and software implemented in IPC.
  • Knowledge of Networking and software platforms
  • Data analysis and merging.
  • Importing and uploading of data.
  • Must be able to problem solve.
  • Ability to work under pressure and meet tight deadlines
  • Detail-oriented with a strong focus on quality and accuracy
People Management
  • Ensures that staff is trained, skilled and that their expertise is optimally applied.
  • Ensures that the working environment contributes to improve staff morale and increase productivity.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Project Management Diploma or relevant IT Diploma.
  • Excellent Microsoft Excel knowledge and experience.
  • Minimum 3 years technical experience in a document processing environment.
  • Experience using Microsoft SQL and Access databases will be advantageous.
  • Technical expertise in Data Management will be beneficial in contributing to the improvement of our Image Processing Centre.
  • Problem-solving abilities will be crucial in this role, allowing you to address challenges efficiently and fine tune solutions that will enhance our processes.
  • Must have a valid driver's licence with your own vehicle.
***Only shortlisted candidates will be contacted***

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Job Detail

  • Job Id
    JD1454972
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned