Job Description

Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

Job description

We are excited to be named one of the World's Best Workplaces by Fortune Magazine!


We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

Position Summary:


Technical Suport is a position within our Technical Services Career Path. You are emerging in your technician career and are employing the use of appropriate and effective troubleshooting and service behaviors and are modeling to your junior counterparts in employing quality workmanship.


Essential duties and responsibilities:

Maintain a professional and profitable repair and preventive maintenance
service on Stryker's products, while ensuring compliance with the quality


systems and manufacturer specifications.


Deliver technical assistance and documentation to internal and external
customers.


Repair and check electronic / mechanical Stryker products Perform annual service checks in house on the Stryker products Efficient management of documentation for internal as external references Give technical support to Product Managers and sales staff Give technical support to Customers and Sales Department Give IT support on certain instruments Ensure excellent follow-up on all customer initiated issues Respond to Service Complaints as defined Turnaround time for repairs within set guidelines Assist with service delivery, and training of Customers and Sales Staff Maintain demo loaner pool platform is kept in order and accountable for
Qualifications & Experience:

National Diploma or Degree in Clinical Engineering or other Electronic
related equivalent qualification

Minimum 1 years' experience in medical electronics, combined with good
mechanical skills, preferably in the hospital environment

Stryker product portfolio knowledge preferred Ability to interpret manufacturing prints & troubleshooting guidelines Fluency in English, spoken & written Adequate IT knowledge (Microsoft Office, Lotus Notes, MFG/Pro, Outlook).

. Valid driving licence preferably.


Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.