Job Description

Who are we?
Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.
What will you do?
The candidate hired for this role will be tasked to manage different document generation applications for various clients. The candidate will also be responsible for managing capacity, modifications, creating users, trouble shooting and general support functions in the different document generation platforms.
What will make you successful in this role?

• Task estimations and work allocation recommendations
• Impact analysis assessments
• System application or performance benchmarking information
• Implemented updates or releases of 3rd party packages
• Execution of disaster recovery processes
• Proof of concepts
• Monitored progress of technical tasks
• Operational procedures documentation
• Testing - data conversion, performance, system, regression, integration
• Production support and standby duty
• Product evaluation

Qualification

• Matric
• Relevant IT degree or diploma
• Application support for document generation suite or comparable software

Experience

• Minimum of 1 years Document Management experience
• Platform experience in OpenText Exstream and GhostDraft will be an advantage
• MS .Net C# development experience is optional

Knowledge and skills

• AWS Cloud knowledge
• Database skills
• Knowledge of current document management business processes
• Ability to manage problems and liase with relevant infrastructure support areas to resolve the problem timeously
• AWS Cloud knowledge

Personal Attributes
Decision quality - Contributing through others
Action orientated - Contributing independently
Collaborates - Contributing independently
Manages complexity - Contributing independently
Nimble learning - Contributing independently
Tech savvy - Contributing independently
Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.
Core Competencies
Being resilient - Contributing through others
Collaborates - Contributing through others
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Skills Required