Technical Services Administrator

Potchefstroom, North West, South Africa

Job Description

Company Description
CFAM Technologies (Pty) Ltd. design, manufacture, install and commission food and feed extrusion plants and related equipment. We established ourselves as a leader in twin-screw extrusion and related technologies.
CFAM has become a market leader with a proven record of building quality and reliable processing plants that can handle the operating conditions and challenges usually experienced in Africa and developing countries. This is backed by an excellent team. Our extrusion plants have earned the reputation: "Built in Africa for Africa!"
To support our continued growth, CFAM has a position available for a Technical Services Administrator responsible for the administrative and coordination support to the Technical Services department

Administrative Support

  • Provide day-to-day administrative support to the Technical Services / Engineering team
  • Maintain and manage technical documentation, drawings, manuals, service records, and certificates
  • Generate quotations for both technical labour and parts during breakdown and planned maintenance
  • Prepare technical reports for the client
  • Control filing systems (electronic and hard copy) to ensure document accuracy and version control
Technical Documentation & Compliance
  • Capture and update maintenance logs and service histories
  • Assist with compliance documentation (e.g. safety files, statutory inspections, calibration records)
  • Ensure documentation aligns with internal standards and regulatory requirements
  • Track warranties, service agreements, and expiry dates
Scheduling & Coordination
  • Coordinate maintenance schedules, service visits, breakdowns and technical meetings
  • Liaise with technicians, engineers, and suppliers
  • Issue job cards, work orders, and follow up on completion and close-out
  • Monitor turnaround times and escalate delays where required
Procurement & Cost Control
  • Prepare purchase requisitions and follow up on purchase orders
  • Obtain and compare quotations for technical services, parts, and equipment
  • Assist with invoice verification against work completed and quotations
  • Support budget tracking and cost reporting for the department
Communication & Customer Support
  • Act as a point of contact between the technical department and internal/external stakeholders
  • Respond to technical service queries and route them to the appropriate personnel
  • Maintain professional communication with clients, suppliers, and service providers
Qualifications
Qualifications & Experience
  • Matric (Grade 12) - essential
  • Relevant administrative or technical qualification - advantageous
  • 2-5 years' experience in a technical, engineering, maintenance, or services administration role
  • Experience in manufacturing, engineering, construction, or facilities management environments preferred
Additional Information
Key Skills & Competencies
  • Strong administrative and organisational skills
  • High attention to detail and accuracy
  • Ability to handle technical terminology and documentation
  • Excellent communication and coordination skills
  • Ability to work under pressure and meet deadlines
  • Proficient in MS Office (Word, Excel, Outlook); experience with ERP or CMMS systems advantageous
Aansoekproses:
Stuur CV, en 2-3 verwysings. Kandidate kan versoek word om 'n praktiese vaardigheidstoets te doen.
(Werksplek: Potchefstroom. Slegs geskikte kandidate sal gekontak word.)
CLOSING DATE: 31 January 2026

Skills Required

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Job Detail

  • Job Id
    JD1644756
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Potchefstroom, North West, South Africa
  • Education
    Not mentioned