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We are seeking a highly experienced Technical Service Developer to lead the design, development, and rollout of Fixed Wholesale Connectivity services across Africa and global markets. This role is ideal for a telecom professional who combines deep technical expertise with strong commercial insight, and who has successfully delivered complex wholesale products in multi-country environments.
Key Responsibilities
Lead end-to-end Fixed Connectivity service development, from concept and business case through to technical implementation and commercial launch.
Design, develop, and enhance Fixed Wholesale products, including:
o Cloud Connectivity
o Dark Fibre
o Managed Services
o IP Transit
o IPLC
o MPLS
Drive technical service innovation aligned with wholesale market needs and evolving customer requirements.
Collaborate cross-functionally with Network, IT, Commercial, Finance, Sales, Marketing, Legal, Regulatory, Vendors, and Customers.
Support multi-country product rollouts across African markets, ensuring alignment with local regulatory and operational requirements.
Engage with global partners and international carriers, ensuring interoperability and standards compliance.
Ensure services are designed in line with MEF standards, industry best practices, and scalable OSS/BSS architectures.
Requirements
Technical Expertise & Knowledge
Core Network & Service Domains
o Carrier Ethernet services (MEF E-Line, E-LAN)
o Optical and Submarine Networks
o IP Services, Enterprise Mobility, IP/MPLS
o SD-WAN and Cloud Networking
o Access technologies: Fibre, VSAT, Fixed Wireless Access (FWA)
o OSS/BSS architecture and service orchestration
OSS Domain Expertise
o Fixed connectivity resource & service inventory
o Order management and service activation
o Fault and performance management for optical networks
o Service assurance workflows for fixed connectivity infrastructure
Standards & Integration
o MEF 3.0 Framework
o MEF Lifecycle Service Orchestration (LSO) APIs:
Sonata
Legato
Presto
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