Job Description

DescriptionTECHNICAL SALES REPRESENTATIVEIWT, MINING DIVISIONLocation: Rustenburg / Brits, North West, South AfricaLanguage(s) Requirements: EnglishSeniority Level: Intermediate LevelEmployment Type: Full-TimeA Technical Sales Representative position has become available in the IWT Division within the Mining Industry, based in the North West area of Rustenburg / Brits.Qualifications:

• Degree or Higher National Diploma or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical Engineering.

Experience:

• Minimum of 2 years relevant technical sales experience with relevant tertiary chemical qualification, or 10 years relevant experience.

Responsibilities include but not limited to:

• Account Management - Ensure product stewardship of a specific account/accounts by conducting all activities in accordance with The Buckman Way;
• Technical Services - Ensure existing applications and equipment are maintained and technical services are performed to ensure optimal performance;
• SHERQ Management - Maintain and improve SHERQ performance to deliver targeted sales at the lowest possible risk to the company.
• Basic daily duties will include (but will not be limited to) the following;

- Ensure sustainability and growth of a specific account/accounts by conducting the following activities in accordance with The Buckman Way;- developing a specific, written service plan and developmental action plan for each application;- attending area / customer weekly or fortnightly planning / safety meetings;- allocating weekly planning time to ensure Account activities are prioritized and executing planned activities assigned at area planning meetings;- establishing relationships at appropriate levels based on faith and trust;- obtaining and using knowledge of customers' systems to ensure Buckman programmes function optimally;- continually look for other business opportunities within the current Account;- problem-solving of customer, system and product issues;- assisting in conducting laboratory trials to optimize current business;- executing Service Plans by ensuring daily work is executed and providing customer-driven service as necessary;- effectively resolving customer complaints assigned for resolution;- preparation of customer service reports as directed and submitted in timely manner;- Generates and maintains up-to-date process data, system diagrams, and customer organizational charts;- Creating a written plan containing requirements and measurements with the customer (Transition Workshop, Service Plan, Evaluation Plan or formal letter);- Application for HIRA (Hazard Identification and Risk Assessment) acceptance and sign-off (this may take up to 2 hours per HIRA)- Housekeeping in our chemical storage area as well as our analyses containerThe successful candidate will be a people-person, practically orientated, able to handle pressure, a problem solver and a team member who is self-motivated. They must be able to communicate at all levels, be organized and self-disciplined.A driver's license, computer literacy, basic proficiency in Microsoft packages and understanding of business systems is a necessity.They must be physically fit and able to work physically challenging plants on surface.Work Place:The position is for a Technical Sales Representative Rustenburg / Brits area of North West Province. Successful candidates will be expected to reside or relocate to the Rustenburg area to take up the position.Equity StatementWe are committed to a diverse and inclusive workplace when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.Only candidates who meet the minimum requirements will be short listed. If you have not been contacted within 3 months of the closing date of the advertisement, please consider yourself unsuccessful.CLOSING DATE: 13 May 2025#LI-TD1

Buckman Laboratories