Job Description

Job SummaryTechnical Process Engineer/Technical BA (CPT/PTA/JHB Hybrid) IT - Analyst, Data Management
Pretoria/Centurion - Gauteng - South Africa, Johannesburg - Gauteng - South Africa, Cape Town - Western Cape - South AfricaENVIRONMENT:DRIVE innovation, efficiency, and automation within the business processes of an industry-leading organization specializing in Intelligent Process Automation (IPA) seeking to fill the dual role of a Technical Process Engineer/Technical BA. The ideal candidate must possess a Bachelors Degree in Industrial Engineering/IT/Informatics/ Business Process Management or related discipline, preferably a Lean Six Sigma Greenbelt (or Black Belt) Certification & TOGAF or BA Certification. You need to be skilled in SQL queries and /or data analysis with a mindset focused on continuous improvement and automation of business processes. Youll be highly analytical, technically inclined, and have a strong understanding of Business Process Engineering within the Financial Services sector.DUTIES:Process Engineering & Optimization

• Analyze, design, and implement improvements to business processes to enhance efficiency, reduce costs, and improve service delivery.
• Conduct gap analyses and identify inefficiencies, providing practical and innovative solutions.
• Develop end-to-end process documentation using BPMN, Visio, ARIS, or other process mapping tools.
• Drive automation initiatives using process automation technologies.
• Develop and maintain process models, frameworks, and architectures aligned with business objectives.
• Leverage Lean Six Sigma principles to optimize workflows and eliminate process bottlenecks.

Solutioning & Innovation -

• Collaborate with IT and Data Engineering teams to develop scalable, technology-driven process solutions.
• Investigate and present innovative ways to integrate automation, AI, and data analytics into business processes.
• Ensure business processes are aligned with best practices, governance standards, and compliance regulations.

Stakeholder Engagement & Collaboration -

• Work closely with Business Units, Data Engineers, Developers, and senior management to ensure successful implementation of process improvements.
• Facilitate stakeholder workshops, user-story mapping sessions, and process documentation reviews.
• Develop and present business cases for process enhancements, focusing on efficiency gains, cost savings, and improved customer experience.

REQUIREMENTS:Qualifications

• Bachelors Degree in Industrial Engineering, IT, Informatics, Business Process Management, or a related field.
• Lean Six Sigma Greenbelt (or Black Belt) Certification is highly preferred.
• Additional Certifications in TOGAF, Business Analysis.

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