Job Description

POSITION PURPOSE

Responsible for carrying out multi-disciplinary site audits for our clients across all disciplines, Building (Internal and External Building Envelope. Plumbing and Drainage, Electrical inclusive of lighting, trunking, UPS, Generator and Solar as well as HT and LT. Mechanical including HVAC, Roller shutter doors, lifts, escalators and extraction. Fire and OHS, inclusive of equipment, detection and general OHS findings.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.

a. Assists with carrying out the audit along with his/her superiour or junior staff appointed to the specific contract. .

b. Provide a photographic report with comments found and recommendations and provide detailed write up of findings on each site.

c. Assist with the final compelation of the report and review with your line manager to align on the findings and remedial costs.

2. Assumes responsibility for the effective operations management of Centre and facilities.

a. Coordinates and arranges access to the sites

b. Liaises with on site staff regarding access to the tenant space. .

c. Authorises of invoices for payments if applicable

d. Issues tender documents if applicable

e. Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate as and when needed.

f. Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate as and when needed.

g. Ensures that operations are in compliance with established procedures, policies, regulations and codes.

3. Assumes responsibility for ensuring the efficient and cost effective administration of centre operations.

a. Develops and implement safety directives

b. Completes financial forecasting duties, and generates and updates schedules for building expenditures.

c. Creates safety awareness and trains staff in Health and Safety.

d. Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.

e. Oversees the procurement of furnishings and equipment in accordance with budget planning.

f. Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.

5. Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

a. Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.

b. Acts as a liaison between the Company and external contacts.

c. Ensures effective coordination of external services with Company operations.

d. Obtains and conveys information as appropriate.

e. Promotes goodwill and a positive image of the Company.

6. Effectively supervises personnel, ensuring optimal performance.

a. Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.

b. Assigns and coordinates personnel. Directs daily operations.

c. Identifies, develops, and implements training programs as appropriate.

d. Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.

e. Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.

7. Assumes responsibility for related duties as required or assigned.

a. Ensures that work area is clean, secure, and well maintained.

b. Completes special projects as assigned.

c. Reports on Operational expenses, foot traffic, security incidents etc.

PERFORMANCE MEASUREMENTS

1. Good communication and coordination exists with departments. Assistance is provided as needed.

2. Senior Management is appropriately informed of area activities and of any significant problems.

3. Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.

4. Company facilities are well maintained and secure and meet the needs of the Company.

5. Centre operations are efficiently and cost effectively administered.

6. Current and future centre needs are well planned and budgets are established and maintained.

7. Effective business relations exist with vendors, contractors, and trade professionals.

EDUCATION/CERTIFICATION:

Matric.


Additional related maintenance training preferred.

REQUIRED KNOWLEDGE:

Excellent understanding of centre management procedures.


Knowledge of budgeting, service contracts, and leasing agreements.

EXPERIENCE REQUIRED:

Five or more years of related experience, with at least two or more years of supervisory experience.

SKILLS/ABILITIES:

Excellent leadership abilities.

Able to organise, coordinate, and direct team activities.

Strong problem solving skills.

Good communications skills.

Able to use all related maintenance equipment and computer applications.