Job Description

About Us

The primary purpose of a Technical Manager in the context of maintenance and reactive duties with academic, residential, and support buildings, focusing on plumbing, building fabric, and civils (civil engineering infrastructure), is to ensure the smooth and efficient operation of the buildings' systems and infrastructure. This involves managing and overseeing various aspects of maintenance, repair, and improvement within the SLA.



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients

reduced costs, risk and complexities

together with

increased quality, efficiency and productivity

. We specialise in

Catering

,

Facilities Management

,

Cleaning and Hygiene

,

Pest Control

,

Protection

,

Energy

,

Procurement

,

Workspace Design

,

Engineering, Remote Camps

, and more.

Developing our people

- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.

DOWNLOAD OUR ONE-PAGER

to find out more about who we are in a nutshell.

Duties & Responsibilities

Maintenance Management:

+ Develop and execute comprehensive maintenance plans for plumbing, building fabric, and civil engineering systems. + Ensure timely and efficient execution of preventive and corrective maintenance tasks according to the SLA.
+ Monitor the status of maintenance tasks and address any deviations or delays.
+ Evaluate the effectiveness of maintenance strategies and make adjustments as needed.

Reactive Response:

+ Quickly assess and address unexpected maintenance issues, minimizing disruptions to university operations. + Prioritize and delegate tasks to maintenance teams, contractors, or service providers as required.
+ Implement efficient and effective solutions to resolve reactive issues.

SLA Compliance:

+ Ensure compliance with the SLA agreements, meeting response times, resolution targets, and quality standards specified. + Maintain records of SLA performance and communicate progress to stakeholders.

Monthly Reporting:

+ Prepare detailed monthly reports outlining maintenance activities, completed tasks, ongoing projects, and performance against SLA targets. + Provide insights into key trends, challenges, and areas for improvement.
+ Include financial summaries and resource utilization metrics in the reports.

HR and IR Management:

+ Handle HR responsibilities, including recruitment, training, performance management, and development of maintenance staff. + Address HR and IR issues promptly and effectively, fostering a positive work environment and addressing conflicts if they arise.

Resource Management:

+ Efficiently allocate human, financial, and material resources for maintenance projects and tasks. + Monitor resource utilization and identify opportunities for optimization.

Budget Control:

+ Manage the maintenance budget, tracking expenditures, and ensuring that maintenance activities are cost-effective. + Identify areas for cost-saving measures without compromising quality.

Stakeholder Communication:

+ Maintain open and effective communication with academic, residential, and support staff regarding maintenance schedules, disruptions, and progress on projects. + Address feedback and concerns promptly.

Compliance and Regulation :

+ Ensure that maintenance activities adhere to building codes, safety regulations, and environmental standards. + Keep up to date with any regulatory changes that may impact maintenance practices.

Emergency Preparedness:

+ Develop and update emergency response plans for maintenance-related incidents. + Coordinate with relevant parties to ensure swift and effective responses during emergencies.

Continuous Improvement:

+ Identify opportunities to enhance maintenance processes, increase efficiency, and implement sustainable practices. + Stay informed about emerging technologies and industry best practices.

Data Management and Analysis:

+ Maintain accurate records of maintenance activities, repairs, and upgrades. + Analyse data to identify trends, recurring issues, and areas needing improvement.

Interdepartmental Collaboration:

+ Collaborate with other university departments, such as facilities management, academic administration, and finance, to align maintenance efforts with overall university goals.

Health and Safety Oversight:

+ Prioritize health and safety in all maintenance activities, ensuring that work is carried out in compliance with safety protocols.

Skills and Competencies

Engineering Expertise:

A strong background in engineering, particularly in civil engineering and building systems, is essential. This includes knowledge of structural integrity, plumbing systems, HVAC (heating, ventilation, and air conditioning), electrical systems, and more.

Plumbing System Knowledge:

Understanding of plumbing systems, including water supply, drainage, sewage, and related equipment. This involves knowing how to troubleshoot plumbing issues, identify leaks, and ensure water quality and safety.

Building Fabric Expertise:

Familiarity with building materials, construction techniques, and building envelopes (walls, roofs, windows, etc.). This knowledge helps in assessing building integrity, identifying areas prone to deterioration, and planning for repairs or upgrades.

Civil Engineering Understanding:

Knowledge of civil engineering principles is crucial for managing infrastructure such as roads, walkways, drainage systems, and other outdoor facilities. This includes factors like load-bearing capacities, erosion control, and accessibility compliance.

Maintenance Techniques:

Proficiency in maintenance practices, including preventive, corrective, and predictive maintenance. This involves knowing how to extend the lifespan of systems and equipment, as well as recognizing signs of potential failures.

Risk Assessment:

The ability to assess potential risks associated with building systems and infrastructure, considering factors such as safety hazards, environmental impact, and long-term sustainability.

Regulations and Codes:

Familiarity with local and national building codes, safety regulations, and industry standards to ensure compliance in all maintenance and repair activities.

Project Management:

Strong project management skills to effectively plan, schedule, allocate resources, and execute maintenance projects, whether routine or reactive.

Problem Solving:

The capability to quickly diagnose issues, identify root causes, and develop effective solutions in high-pressure situations, especially during reactive maintenance.

Communication Skills:

Effective communication with a diverse group of stakeholders, including academic staff, students, residential occupants, contractors, and administrative personnel. Clear communication is essential for managing expectations and ensuring smooth operations.

Budgeting and Financial Management:

Understanding of budget allocation, cost estimation, and financial planning related to maintenance activities. This includes making informed decisions about resource allocation.

Energy Efficiency and Sustainability:

Awareness of energy-efficient practices and sustainable technologies that can be incorporated into maintenance and repair projects to reduce environmental impact and operational costs.

Data management and Analysis:

Proficiency in recording and analysing data related to maintenance activities, allowing for informed decision-making, trend analysis, and optimization of maintenance schedules.

Emergency Response Planning:

Knowledge of emergency response protocols and the ability to develop and implement strategies to handle unexpected situations effectively.

Interdisciplinary Collaboration:

The capacity to collaborate with professionals from various fields, such as architects, engineers, contractors, and regulatory authorities, to ensure holistic and well-coordinated maintenance efforts.

Technical Trends:

Keeping up to date with the latest trends, technologies, and innovations in the fields of plumbing, building fabric, and civil engineering to ensure that maintenance practices align with industry advancements. Demonstrate self-motivation and excel with minimal supervision. Perform well under pressure and effectively handle challenges. Display strong communication skills and embrace teamwork. Possess proficient computer skills and advantageous report writing experience. Commitment to upholding principles and values. Follow instructions and procedures diligently. Adapt and remain resilient in the face of change. Pursue growth through continuous learning and research. Work diligently towards achieving personal work goals and objectives.

Qualifications

Minimum: N5/T3 Technical qualification in the Civil engineering field Working knowledge of OSH act Working knowledge of related Statutory and Regulatory requirements Valid driver's license and own transport is essential. Computer literacy - MS Office 5 years' min experience post qualification with management experience Working knowledge of maintenance strategies emphasising Planned and Preventative techniques Project Management Experience. Incident Management to be added as well as Problem Management Good understanding of client's needs & SLA's Knowledge of all tools and safe practises when using such tools * Above average knowledge of general maintenance items, practices and procedures