Job Description

POSITION PURPOSE

Onsite support of one of our clients in Kempton Park ensuring that all technical maintenance activities are performed and standards are upheld.

KEY RESPONSIBLE ACTIVITIES:

1. Ensure daily administration works is completed, this includes but is not limited to the following: Daily inspections and safety checks, management of contractors, logging of calls and completion of other operational documentation
2. Ensure all quotations are completed daily and on time and sent to client for approval.
3. Ensure staff are equipped with the necessary PPE and tools to perform their duties
4. Ensure all documentation is in place to check and audit tools , ladders and all legal complaint equipment
5. Hold weekly meetings with client representative.
6. Meet with suppliers to negotiate rates and implement supplier agreements where needed via the support and sign off from Broll head office
7. Assess monthly expenditure and implement process and initiatives with the executive to bring efficiencies and cost savings.
8. Create a positive working environment through professional conduct and building relationship with staff.
9. Follow up on completed work with customer liaison and work inspections to ensure customer satisfaction.
10. Follow up with clients on completed work and test their satisfaction on the services rendered.
11. Scrutinise service provider invoices and service reports for quality and compliance
12. Ensure all scheduled works are done on time and to set standards
13. Inspect all corrective work for quality compliance and supportive documents.
14. Overtime may be required as and when requested by the client or in the case of breakdowns.

CONDUCT
Must conduct himself in a professional manner
Never disclose confidential information to the client
Always follow reporting lines to resolve issues

PERFORMANCE MEASUREMENTS
The SLA with our client will be used as a measurement of performance as well as the feedback on assessments from management and reporting structures.

EDUCATION/CERTIFICATION:
Grade 12,
Electrical trade test and HVAC certification

REQUIRED KNOWLEDGE:
Must have computer skills, know IT management systems, reporting, and meeting
.
EXPERIENCE REQUIRED:
At least 2 - 5 years experience in similar role
Property experience

SKILLS/ABILITIES:
Well organized and detail oriented.
Good attention to detail and accuracy.
Cooperative and willing to assist others.
Excellent Communication Skills
Administration Skills
Dependable
Computer Skills
Flexible
Good Interpersonal Skills
Able to use PC, calculator, and other basic business machines.

Broll Property Group