Technical Case Officer: Case Management, Ref No. Doi 16/2024

Cape Town, Western Cape, South Africa

Job Description


The Department of Infrastructure, Western Cape Government has an opportunity for a suitably qualified and competent individual to supply and render administrative and logistical support to the Rental Housing Tribunal and promote stable relationships between landlords and tenants in the rental housing sector within the context of integrated and sustainable human settlements. This post is based in Cape Town, CBD.
Minimum Requirements

An appropriate 3-year National Diploma/B-Degree or higher in Property Management/Dispute Resolution/Public Management/Law or related field; A minimum of 1 year experience in a rental housing Tribunal and/or legal administration and/or property environment or related working environment; A valid code B (or higher) driving license.

Recommendation

None.
Key Performance Areas Investigate assigned administrative cases and ensure 90 days compliance; Investigate assigned technical and urgent cases: maintenance, spoliations, interdicts and attachments; Conduct mediations; Management of cases; Provide hearing support.
Competencies

Knowledge of the following: Relevant legislation, policies, regulations, codes, guidelines and standards applicable to the Rental Housing Sector; Public service procedures and property management and maintenance from a rental perspective; Conflict management and mediation; Best practices and procedures within the Rental Housing Sector; Skills required: Proven computer literacy; Legal administration; Planning and organising; Mediation and facilitation; Interpersonal; Written and verbal communication; Analytical and problem solving; Ability to travel, work under pressure and after hours.
Remuneration

R 359 517 per annum (Salary level 8)

Note on remuneration: Employees' service benefits or obligations (13th cheque, medical assistance, housing assistance, pension-fund contributions, etc) are funded or cofunded in terms of the applicable prescripts or collective
agreements.
Notes

Only applications submitted online at: www.westerncape.gov.za/jobs or https://westerncapegov.erecruit.co.will be accepted.

Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to attend interviews on a date and time as determined by the department. The selection process will be guided by the EE targets of the employing department.

Should you experience difficulties with your online application, kindly note that technical support (challenges with online application) is only available from Monday to Friday from 08:00 to 16:00. You may contact the helpline at 0861 370 214 . Otherwise, all other queries relating to the position, kindly contact the enquiries person as indicated in the advert Please ensure that you submit your application before the closing date as no late applications will be considered.

Western Cape Government

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Job Detail

  • Job Id
    JD1297387
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R359517 per year
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned