Job Description

This position will be accountable for:

Plans the business analysis approach for the assigned project/s, including stakeholder approach, identification, analysis and categorisation Assessing information technology systems and making suggestions for how they can better meet business needs Collaborating with team members to understand organisational and operational challenges Determining the objective of IT service requests and prioritise requirements of stakeholders accordingly Discovering, organising, and clarifying business needs and reviewing/producing specifications for change Defining objectives and scope of business system and document functional and non-functional requirements for developers and stakeholders Preparing detailed requirement specifications using case statements and related documentation Planning, organising and facilitating work sessions for gathering business requirements Providing consistent requirements documentation, building business process models using modeling language to present interaction of different system elements Reviewing and editing requirements based on proposed solutions Researching, evaluating and sourcing possible system solutions Conducting status meetings with business for updates and prioritisation of work efforts Collaborating with application and software development team on design, development and defect management Working with software testing team to setup test criteria and test plans to ensure achievement of functional requirements Managing and maintaining documented requirements through the development cycle Using requirements to enable the design or review of test cases, process change requests and manage a project scope, acceptance, installation and deployment Providing coaching to less experienced business analysts Construct interface wireframes that detail user journeys and system logic

Knowledge, skills and attributes:

Proficient in data analysis Good verbal and written communication skills Good understanding of business functional areas Ability to problem solve and apply relevant methodologies to prepare detailed specifications using case statements and related documentation Knowledge of proper requirements specification and development Working knowledge of Agile and Waterfall methodologies Ability to elicit requirements and write technical documents Proficient research skills, logical thinking, and presentation skills Ability to make sound judgments in varied business subjects to select the most appropriate course of action Ability to observe a problem from different angles within the business, including a target user and that of a technical expert Ability to work in a collaborative environment facilitating ongoing discussions with developers to discover technically viable solutions Deep knowledge of BA standardised practices (BABOK knowledge)

Education and training:

Bachelor's Degree in Computer Science, Information Systems, Engineering or equivalent IIBA certification

Experience:

Minimum of 4-5 years progressive experience in an IT business analysis role Experience using process / functional requirements definition methods A strong background with different analytical techniques including Interface Analysis, Feasibility Analysis, and SWOT Analysis is required Experience giving presentations and facilitating stakeholder meetings Experience working within agile team formation desirable Experience working with agile methodologies, including creating user stories, story mapping, etc

Achievement Awards Group is committed to the principles of equal employment opportunity and suitably qualified job applicants are invited to submit their CV online on or before the 31 August 2025. Preference will be given to applicants from designated groups through a fair recruitment and selection process in accordance with laws governing employment equity, where such laws are applicable.



If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful.



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