As the Technical Analyst: Connectivity, you will play a key role in supporting the Connectivity Manager with the technical integration and the onboarding of the cash visibility module for new clients. Additionally, you will also ensure that all other data connections for the integration of Payments, FX Rates, FX Trades, Interest rates, and other related treasury activities are implemented according to the Implementation Blueprint and Project Plan.
This function includes liaising and coordinating with clients, banks and internal teams to ensure that data is transmitted accurately, securely and consistently via the agreed channels (e.g.: SFTP, SWIFT, API). Your blend of technical integration expertise, project coordination skills and exceptional communication abilities will be instrumental to your success within this role.
Connectivity Set-up
Assist clients with establishing connectivity with banks, third parties, and the TMS system to enable the automated exchange of data files (e.g., bank statements, payment files and various other financial data)
Ensure and verify that all bank accounts within project scope are fully connected and integrated correctly into the applicable TMS system
Understand and manage multiple data transmission mechanisms (SFTP, SWIFT, API)
Liaise with internal role-players (TMS IT, TMS Support, PMO and Implementation) to ensure technical readiness and alignment with project scope and timelines
Schedule and facilitate client and bank kick-off meetings to confirm scope, timelines and responsibilities
Follow up with the various role-players during the implementation phase to ensure that project timelines and deliverables remain on track
Project Coordination and Tracking
Maintain detailed task tracking and project updates in Smartsheet or other project management tools
Ensure that project updates are accurate, clear, concise and up to date at all times
Collaborate with cross-functional teams to ensure alignment with project objectives and timelines
Participate in internal and client meetings to report on progress and next steps
Stakeholder Communication
Serve a key point of contact between clients, banks and internal stakeholders regarding connectivity-related matters
Communicate proactively to ensure issues are addressed and timelines are met
Escalate potential risks or delays to the Connectivity Manager promptly
Contribute to process improvements for enhanced client experience
Reporting and Documentation
Ensure that all documentation is stored and filed correctly on shared drive
Provide accurate project status and milestone information for billing purposes when required
Assist with monthly reporting where applicable
Participate in ad-hoc connectivity-related projects
Treasury and Implementation Processes Knowledge
Maintain a broad understanding of Treasury processes (Cash Management, FX, Payments, Liquidity) and how they interact with system connectivity
Possess a basic understanding of Treasury Management Systems capabilities and integration points
Process Enhancements and Compliance
Build and maintain strong working relationships with internal and external stakeholders
Identify opportunities to improve onboarding and connectivity processes
Adhere to TreasuryONE's policies, as well as Compliance Policies and Procedures (POPIA, etc.)
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